Case Date:

5/25/2021

Apparently water leak underground in front yard. Low water pressure in shower this morning.

Case Date:

9/1/2020

Switchyard Dog Park needs a hose or more accessible water spout/fountain installed for large communal (dog) water bowls. Ferguson model works well. An awning that actually provides shade (current one does not) would also be wonderful. Thank you :)

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

6/18/2020

My vehicle was damaged by a water main burst around 2 am this morning and I'm not sure who i need to make a damage claim to. My windshield was broken as well as multiple scratches to the paint. I do have video of the water main spraying my vehicle and photos of the damage made from it. I thank you for your time and appreciate your feedback

Case Date:

10/8/2021

I started taking shower at about 6:10 am this morning Friday Oct 8th. Turned both hot and cold water on in tub so temperatures stabilize- after about 1min the water suddenly turned black with some "glop" that came out of tub faucet. Water gradually cleared after about 30 to 45 sec.

Case Date:

7/4/2021

Hello. Our public culvert just south of Hillside on High has a high level of debris since the storm. Neighbors have been cleaning but we need city help. We are aware of previous flooding that occurred reported by previous owners due to debris build up. This previous water damage is recorded with the city. Any help is appreciated and needed. We are fearful of another heavy rain. Thank you so much.

Case Date:

9/18/2021

Our tap water has a strong smell and taste of mildew. I don't know about water safety, but at this point we can't even use it for cooking, brushing our teeth, or making coffee, let alone drink it.

Case Date:

6/19/2021

We have had a drainage issue here for 20 years and I have asked for help many times and no one will do anything to help us. Our grate is a poor design and gets clogged by yard debris from areas of the neighborhood and caused our area to flood. Tonight we were home to pull the grate to allow for water to recede and not go further into our garage to our house. Would someone please listen to us. We have reported this several times and also in person. We are afraid to be away from our home if there is a serious storm in the area.

Case Date:

3/7/2022

We continue to have a flooding issue due to yard waste, leaves, seed pods, sand clogging up our street drain. I was up at 2:00 again this morning pulling the street drain that was again completely clogged so our garage did not get flooded. Water was almost to the garage. This has been a problem for many years and it has never been resolved. I have asked many times. MANY Times. I should not have to fear that if I am not home and it rains that there is a good chance we'll get water in our house because of our street drain is poorly designed based on the amount of debris that comes down our street. Would someone please finally address this issue.

Case Date:

9/16/2021

Water tastes off. Almost like dirt/mildew.