Case Date:

3/13/2020

Water coming out of taps BROWN.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

8/9/2021

There is a pile of debris sitting along the edge of the road. This is on the east side of Manor Road, where Manor runs between Southdowns and Sheridan as it crosses over the creek. This looks like debris that came from the creek, maybe during a high water time. It just needs to be removed and cleaned up.

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

6/5/2021

The baby pool at Bryan park is significantly colder than the main pool. Babies need warmer water, not colder, especially now that they can’t take a break by going down the slides on their parent’s lap anymore.

Case Date:

6/28/2022

On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream. Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.

Case Date:

8/7/2022

Lifeguard on duty lacks much focus on swimmers in the pool. For example, she has been thoroughly engrossed in her water bottle for the last 15 minutes: taking off the lid, gazing inside it, drinking from it, gazing inside it again, staring at the lid, taking another drink, etc. Fortunately, most lifeguards at Bryan Park pool are very attentive to their safety responsibilities.

Case Date:

7/24/2023

The Bryan Park pool is looking a little rough. Both of the larger water slides have graffiti on the inside that you see when you go down them. There are two mushroom-like water features in the Limestone Lagoon: one doesn't spray water anymore and the other is missing its top. The women's locker room has peeling paint and felt damp and grubby. This pool is arguably the best in town, but it is sorely in need of a refresh.

Case Date:

4/13/2022

Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks

Case Date:

4/13/2022

Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks