Case Date:

4/24/2020

I live at 1202 E. Elliston Drive (green house pictured). Elliston Dr, at the northwest corner of our lot, pools with a large volume of storm water after even a little rainfall, and it does not drain we have to wait for it to evaporate. I know it's probably an undertaking but is there any way the city can fix this? Overall the corner is a high elevation but there's a shallow pool there as you can see, and no storm drain. Could a storm line be ran down to another location so it can drain away and stop causing problems with the curb basically eroding away?

Case Date:

4/24/2021

It has come to our attention, as mentioned by the owner, that there is an underground propane tank still present on this property. We are concerned about potential toxic effects if left in the ground. Please investigate and remove. We hope this will be removed to prevent contamination of underground water.

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

12/30/2015

Customer reports water running down the hill in her back yard.

Case Date:

6/17/2019

Water overflowing rapidly. I am not sure what kind of sewer this is, I just assumed it is overflow from recent rain.

Case Date:

6/19/2015

Customer said that a spout of water is coming out of lawn on south side, close to sidewalk.

Case Date:

7/25/2023

Cbu water manhole cover is off/open in front of this address

Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?