Case Date:

2/22/1999

WANT WATER PRESSURE TEST

Case Date:

10/10/2002

Ms. Waitman called Cust. Rel. and stated that her water had a bleach smell. She is at Summit Point and has tried calling Summit Point with no success. She would like a call back from someone at CBU to explain.

Case Date:

1/5/1999

AFTER HOURS CALL- WANTS WATER SHUT OFF

Case Date:

6/5/1997

DIRTY WATER

Case Date:

7/30/1998

Customer is experiencing color in their water. Sg requested T & D do flush.

Case Date:

9/29/1997

WATER LEAK

Case Date:

1/28/1999

WATER MAIN BREAK

Case Date:

9/29/1997

WATER LEAK

Case Date:

7/30/1997

DIRTY WATER

Case Date:

3/26/1999

Customer called last on 4/15/98. SG checked on problem with sediments. Found nothing out of ordinary. Advised customer to call back in 6-8 weeks if still experiencing a problem. Customer did not call and case was closed. Customer called back today (3/26/99). Sg made visit same day. Customer said chips of sediment were much larger than before. SG provided customer handout information sheets on "dip tube" water heater problem. Advised customer to have a plumber check it and call sg back.