Case Date:

1/12/2015

I deliver papers in the Gentry Honors neighborhood. There may be a water line break/leak near the intersection of Fenbrook and Sara, just past the stop sign. It's near a new home construction but beside an empty lot. There is a layer of ice about 5 inches thick and covering a portion of the street to the storm drain. It appears to be coming from the grassy/wooded area but is not normal runoff from rain, I think--I've never seen that much water run and it's getting bigger by the day. Just wanted to lyk in case it's a city water issue.

Case Date:

4/26/2014

The water fountain at the trailhead of the Rails Trails off Country club Road has a water spout that is stuck on full force flow....

Case Date:

5/21/2014

Hello, our water meter lid had a hole in it and seems to be sinking. We are trying to get our yard leveled and would like to know if the meter "pit" can be raised and the lid replaced. Thank you so much for your help. Our address is 3412 E. Olcott Boulevard if you need to go view the problem. Diana

Case Date:

12/10/2012

I have a rental property located @ 519 W Graham Plc (Timberridge condos) they have informed me that there is a water leak and the information came from your dept. I am wondering if I could get more information regarding this and if your worker turned off the water @ the meter to see the needle spinnng or if it was determined by the usage??? I called but your automated service said try back later. I was also wondering if I could get a copy of this tenants bills?? Please either call or email me. Thanks Diane Casad Landlord

Case Date:

7/30/2015

Greetings--I live at 706 W. Sixth St. Account # 4191-011. I am out of town for the summer. My water was shut off for non-payment back in June. Account is now current. How do I get the water turned back on?