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City of Bloomington, Indiana

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closed #135674

Water Utility Problems

Case Date:
12/18/2013

Water Dept: Help please: I am a Bloom City water customer. My water pressure dropped to almost nothing the evening of Dec 17, 2013 at approximately 7:30pm. I reside at 4620 East State Rd. 45, Bloomington, IN 47408. My cell phone is: 812-345-9026. Is there a reason for the H2o pressure drop in my neighborhood? Please contact me. Al Kosinski

closed #135724

Drainage or Runoff

Case Date:
12/22/2013

My yard and home are flooded because all the water from street drains to pur driveway, there is five feet of water in basement and need storm drainage system corrected or I'm suing, lost bout 3500 worth of property because of this

closed #141674

Sewer Problems (Sanitary Sewers)

Case Date:
10/8/2014

I have attempted to call several of the numbers listed on your website and have not had any success. I am trying to report a leak that needs to be addressed outside of our property located at 10047 Linden Ave. There are several valves under large metal plates that are overflowing into the street. We are requesting assistance with shutting them off and repairing them. We believe that those are water lines owned by the city. I would appreciate it if someone could contact me regarding this matter. I would appreciate any help you could provide.

closed #141715

Drainage or Runoff

Case Date:
10/10/2014

New house construction in Renwick on Melville Circle , no erosion control, no silt fence, no rock damn , no straw bales, nothing .Excavation runoff going directly into storm drain and into Jackson Creek, Red clay mud all over the street , no building permit posted or I would call the builder myself , No concrete washout , lime water going to Jackson Creek HELP

closed #141769

Website & Web Services Feedback

Case Date:
10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

closed #142407

Water Utility Billing Problems

Case Date:
11/13/2014

To Whom it May Concern: I am not reporting a problem, however, I have a question/request. As of December 1st my current lease will expire and possession of the property will return to the property holder. I would like to know the proper steps that I need to take that would remove the water bill from my name and place it back into the leasing agent/property holder's name. Please feel free to contact me either by email or by phone. Thank you in advance for your attention and response. Regards, Johona Bailey

closed #142564

Water Utility Problems

Case Date:
11/25/2014

Recently a City Water Main was reported broke and water flooded sidewalks and parking lots. A few days later the bank noticed it also left a coating of clay in the basement of the Chase Bank, 2642 E. Third Street, Bloomington, IN. Facility Manager notified city who sent out a Risk Assessor to look at the issue who told the bank personnel that they would call FM back and let him know that he would have to fill out legal forms if we wanted to pursue the city cleaning this up. I would to get a call about the next step and the forms to fill out.

closed #142695

Potholes, Other Street Repair

Case Date:
12/7/2014

At the corner of Hwy 37 and W Fullerton Pike There is a huge hole on the side of the street. I broke my rim and damaged my tire and costing me around $500 to get replaced and I know I'm not the only one. This is the second time this has happened to me in the past three years. When the holes are filled with water you can not see the holes.

closed #142742

Leaf Collection

Case Date:
12/8/2014

One section of Streetbriar Circle gets flooded due to all of the leaves in the street that block the drains when it rains. One of the drains on that street is adjacent to my property and I have cleaned the drain, and swept up the leaves in the street around the drain many times. Saturday the water was quite high on the street. I don't feel that it is my job to sweep leaves out of the street, but until the streets are cleaned, the drains will continue to get clogged up.

closed #142966

Water Utility Billing Problems

Case Date:
12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.