Case Date:

7/2/2012

I'm unable to find where I can submit payment online for my water bill. I've gone to the "Pay Utility Bill" page, but there isn't a link for Aqua Pay.

Case Date:

5/4/2017

Can you please look at the drainage on High Street in this area? The street is always covered in water with medium to heavy rains. It doesn't appear that there are enough drains on this area of the street. This has been a problem for years.

Case Date:

8/1/2018

Last year, the section of the sidewalk at Washington and Cottage Grove was replaced, but the workers left a trench in the road that collects water and breeds mosquitos. I couldn't help but notice when similar work was done this summer on 10th street and a layer of pavement was laid alongside the sidewalk to fill the trench there. Probably just an oversight but it'd be nice to get this job completed.

Case Date:

8/21/2012

There is a gravel area between 730 Atwater and 725 Hunter where the stones have been displaced causing a large pothole. This has become dangerous for the people living in the surrounding houses because when the hole fills with water and freezes in the winter, it becomes very slippery. Also, small cars bottom out when they hit that pothole, and it can't be avoided. It could use some more gravel brought in as soon as possible.

Case Date:

7/19/2013

Road destroyed for months by construction of water line. Who do we send the bill to for wheel bearings and alignments?

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

1/14/2018

abandon residence entered by homeless, no electricity, water, heat graffiti on exterior of building. unable to find current owner via Monroe county GIS to request clean up and to secure building doors and windows broken into i am sure that soon it will become a health issue it already is a eye sore to to the area, now that it has been tagged by graffiti it is a open invitation to vandals to spread throughout the area i would like to request that the owners be required to clean up the area

Case Date:

2/7/2017

potholes and low spot gets flooded easily with mud and water forcing pedestrians to walk into busy road from sidewalk.

Case Date:

6/5/2018

East University Street between Jordan and Eastside is in pretty bad shape - lots of potholes, general disrepair, it's difficult to traverse (the absolute worst of it is right at Jordan and University). I see another part of East University Street is slated for paving in July, it would be really great if you could just keep going across all of East University Street! (There is also currently a water leak issue at Eastside and University which we reported last night that's going to cause additional road damage). Genuine thanks for all you do!

Case Date:

8/14/2018

Greetings, I spoke briefly with a street maintenance crew as they were working in front of my home - and thought I'd share the conversation here. Over the past few years, the gutter from in front of our home (1504 E Elliston) on down to Fenway Pl has deteriorated significantly to the point that our driveway & yard are sinking as well. I'm no longer able to get my cars out of my driveway without scraping the bottom. When we get major rainstorms, I've noticed that the water runs directly into the ground from the gaps in the gutters & road, which I'd imagine contributes to the gutters & road sinking. I appreciate that they were out there patching the holes, but the patching really is very temporary from my observation. I was wondering if the city would have any plans to shore up the foundation, perhaps rebuild the gutters in a way that my driveway/yard won't continue to sink. Your consideration would be greatly appreciated - thank you!