Case Date:

9/15/2021

I am writing you with concerns about work being done around the city by AT&T subcontractors to lay fiber optics cable around the city. Should you talk to individuals in several neighborhoods where they have worked there is dissatisfaction. The subcontractors have at times leaving large scars across the properties of homeowners for which they then failed to make adequate repairs. Part of our sprinkling system no longer works. One of our neighbors has a 30 to 40 foot long scar across the side of his yard and the subcontractors buried both the meter for his water as well as one drain pipe from his gutters (I am including photographs). In talking to the Hallmark Management Corporation, we are not the only homeowners association that has had these kinds of experiences. I have tried to reach out to AT&T and was given assurances that I would hear back from them in an effort to resolve the situation. I have never heard back. I know the representatives from Hallmark have also been trying to reach out to AT&T without success, Can the City help to reach out to AT&T and raise these issues. I have photos I can forward, but for some reason I am having trouble including photos I have taken. Thank you. Don Hossler, 812.325.7127; hossler@indiana.edu

Case Date:

1/11/2024

Re: Case 184904 Attn. John Hewitt, Anna Killion-Hanson Update: The enclosure fences have been constructed just this week. The pooling water continues to be an issue. Thanks -

Case Date:

2/25/2018

Subject: Re: uReport Case #162510 - 3433_E._Third_St._property_needs_owner_attention Mike Arnold -- An update from a coupe weeks past on this address, I have been been busy or else would have sent a message sooner. 2/10/18: I reported to Bloomington Police the north, back of house, doors open. Lower door wide open, upper door open but storm door closed. Officers (six) arrived and cleared the house, Windows are still unlocked and storm windows may be opened as they are not closed in place on nearly all windows. Please make contact with the owner and request that they close all windows and check the two doors so they may be closed and locked. I have mentioned to you in the past, on the lower door, stone wall has fallen and mud prevents storm door to close. This needs attention. Please be more aggressive in your home owner contact. Monitoring this house and follow up on securing the house is now using Police time and resources. Plus my time and others neighbors concern that the house is being entered by homeless and others trespassers. It appears a mess inside and needs attention. If you cannot get results on this homeowner's negligence, see history back to 2004 where the city has sited issues, I will follow up with the Mayor and City legal. This needs to be solved to hold the homeowner accountable for action before something bad happens; house fire, frozen water pipes, trespassers cause issues. If you can, please tell me who the homeowner is and their contact information. I am willing to contact them to discuss issues (as the Neighborhood Association representative) - plus Bloomington Police wish to make contact. By the way - the house has not been occupied since December 2016. See attached photos Thanks - Steve Akers 3449 E. Longview Ave. ________________________________________ From: uReport <uReport@ureport-prod.bloomington.in.gov> Sent: Thursday, February 8, 2018 10:32 AM To: spakers@iu.edu Subject: uReport Case #162510 https://bloomington.in.gov/crm/tickets/view?ticket_id=162510 Closed by Mike Arnold Have driven by the property. The doors and windows are closed. Does not appear to be occupied. HAND will monitor the structure.

Case Date:

7/13/2020

Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!

Case Date:

1/21/2014

There is a burst pipe over spot 316 in the 4th St parking garage. Also, when I was parked in this spot yesterday I came out of work at 5:00 to find water pouring onto my windshield from this pipe. Note that this water was not coming from the break in the pipe (shown in the photo above), but from a location directly above where a Prius-sized car's windshield would be.

Case Date:

9/18/2015

Water meter insulating cover is not installed. It is leaning on street sign in picture.

Case Date:

8/8/2022

The sidewalk is broken near the corner. The part that's broken is next to a "water" line. The sidewalk could be a problem for pedestrians, especially if they may have a visual disability or be wheelchair-bound. It may also be a problem for the waterline. Thank you for your help.

Case Date:

8/27/2023

Water fountain running - need to fox push button outside of waterfall shelter in cAscades park.

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

6/19/2021

Due to the rain yesterday, my basement has flooded and many others in Winslow Farms have as well. There is not enough drainage in place to handle the water that comes to my immediate area with a heavy rain. I have a storm drain in the backyard between my home and the neighbors. This drain is not sufficient to deal with the water for this whole area. Many times during the year in heavy rains, this drain gets overwhelmed and we get a large pool in backyard. Unfortunately, this time, the water rose to a point where it entered into my basement and I am now dealing with many thousands in damage. It seems that someone from the city needs to come analyze the drainage situation in this area of Winslow farms and some additional drainage systems or drains need to be added. Please let me know what other info is needed to assist in the process. Best, Amy Kopp