Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

12/26/2022

At bottom of driveway is larger patch of frozen water. We have had numerous water lines breaking and wonder if this is another? Ice patch is in curb and in street.

Case Date:

5/6/2021

The southwest corner of 4th and Rogers intersection has terrible drainage and creates a giant puddle that makes it impossible for pedestrians to cross without stepping into inches of pooled water. The harder it rains, the worse it gets. The giant puddle doesn't go away quickly, either. Please fix this sidewalk.

Case Date:

3/30/2023

We had a storm water drain added a few years back (THANKS- we really appreciate the added drain) - The issue is that the drain causes accumulation of standing water at the base of the drain. We have had an abundance of mosquitos the last few years - & last year Trudy contacted meningitis - so we want to be careful and mitigate any risk! Is there a way the drain basin could be have aggregate (stone or grave) to the standing water? We appreciate your help - Kevin & Trudy Keough -

Case Date:

4/17/2023

We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough

Case Date:

4/19/2016

Drainage issue behind my house (2201 E. Autumn Drive). Rain water goes to the Jackson Creek but since last year the pipe has been damaged and now huge area has been damaged by the rain water. Big huge trees are falling (another one about to fall) because the rain is sweeping all the soil and roots have been exposed. Please have someone visit the site ASAP.

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

4/13/2018

Curb and gutter are wet for 50-100 yards on the west side of the street. It appears the water is "moving" to the nearest underground drain.

Case Date:

4/6/2017

When it rains, the run off comes down my driveway off of High street and the parallel sidewalk and runs down my driveway pooling in front of my garage door and in turn enters my house. This will occur during a rainfall of 0.5 inch or more. Would it be possible to look at the drains on High street or add one at the top of the hill to divert water away from my driveway?

Case Date:

5/28/2014

There is a small, cylindrical fire hydrant on the SW corner of my neighbor's front yard. The hydrant is across the cul du sac from my home at 1810 Longwood Court East. It appears to me that this hydrant is leaking or cracked. There is water seeping into my neighbor's front ditch, then under the street and out the end of the cul du sac, causing much more erosion than normal. It probably needs to be repaired.