Case Date:

11/8/2018

Water has stopped working entirely

Case Date:

5/26/2019

At Ferguson Dog Park there are a couple large mud pits. I and others have noticed there are dogs using the bathroom in these pits and i'm worried dogs will get sick. Not to mention how dirty they get. A lot of water is being wasted cleaning all the dogs. Is there a way these pits could get filled in? I would also like to thank you all for maintaining the dog park. We absolutely love going there and do so four times a week.

Case Date:

10/27/2019

One of the water hydrants at the Ferguson dog park has a cracked fitting and is continually spraying water.

Case Date:

5/1/2019

The fountain drain in front of city hall appears clogged. Gross dirty water is filling the spiral end of the fountain, where the drain is.

Case Date:

6/18/2019

Heavy water ponding and very strong water flow (water was actually bubbling) in the northside lane of Patterson Drive, in the general area between Rogers and Morton Streets.

Case Date:

6/24/2019

Convex crater-type pothole "erupted" in middle of N Maple; water appears to be coming from underground and collecting at W 9th

Case Date:

5/31/2005

wanted to pay his upcoming water bill via snail mail because he'll be out of town. didn't know the address for the payment.

Case Date:

5/26/2005

molenda hadn't recieved his water bill and was worried about being delinquent if it was issued and had not ye arrived. asked where it was.

Case Date:

11/16/2018

Extremely high bill that was a problem last month, and is again a problem this month. Im not paying for water I didn’t use. I can’t afford it, I’m a college student. The bill went from $40-50 to $250-$350. This is ridiculous. We usually average 4-5 thousand gallons.. The first high bill was 26 thousand gallons, the second (most recent) bill is 20 thousand gallons. Maintenance for my apartment has come and checked everything, nothings wrong. Has to be a bigger problem. The bill needs to be waived, and the problem needs to be fixed. I live at Hoosier Court Apartments, apartment 519.

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington