Case Date:

9/15/2019

We have no water in our home.

Case Date:

7/25/2019

Extremely low water pressure in my home.

Case Date:

3/15/2019

At the corner of Allen and Palmer the rain has created a gully that is below the storm sewer. The water continues around the corner and south (downhill) on Palmer creating a strong washout of the asphalt. The storm sewer at the bottom of the hill in front of 1005 S Palmer collects chunks of asphalt and the gully gets wider with every rain event

Case Date:

7/25/2019

We have very little water pressure on the South Side (Clear View Drive). Are you aware of a water main break issue in the area?

Case Date:

10/9/2001

Mr. Sinn owns the property at 409 S. Swain Avenue. On the east end of the lot which involves three lots is standing water. This is an ongoing problem and Mr. Sinn would like an update regarding this issue. Please give him a call. He stated that he has been trying to contact Mr. Heald but has been unable to do so. He requested a citizen action order to be issued.

Case Date:

10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

Case Date:

8/18/2019

Hello, I was mowing today and noticed that it looks like there is a hole in my water cover in my yard. I'm not sure if this is an issue or why it is there. Any information or help would be great. Thanks!

Case Date:

9/3/2019

Good morning, I do not have hot water at my residence.

Case Date:

8/11/2019

We are experiencing a fishy smell with our water from our tap, (showers, kitchen sink, washing machine). I’d say in the last week this has started.

Case Date:

6/22/2019

The street drain and field drain on Preston Ct does not appear to be able to properly handle large amounts of rain fall. It is common for both to become overwhelmed, especially the field drain in the back of 3807 Preston Ct. these drains need to be cleaned and inspected for proper sizing. Water flow out of field drain appears o be insufficient.