Case Date:

4/15/2019

Water has strong sulfur smell. This has been occurring for several months, and I will be moving into the house and using the water very soon.

Case Date:

7/14/2019

Trying to figure out who and when will my driveway and curb be repaired? Some weeks back the main water line busted and to fix it the utility company had to cut out part of my driveway, curb and street. When can I expect some solution?

Case Date:

5/10/2019

The Street Department came the first of the week and put down a beautiful new layer of street in my cul-de-sac (Summerwood Ct) but when it rained the water pooled on the side of the street as high as the curb. It was at least 5 inches deep at the curb and extended halfway across the street. Apparently there formerly was a storm sewer at that particular location, but it is no longer functioning which results in water, snow, ice accumulation at that point and the streegt will quickly deteriorate. Please help!

Case Date:

5/12/2019

The city just repaved my cul-de-sac. They did not correct the drainage problem. The water is pooling in a large area. It is trapped and unable to drain to the other side where there is a curb drain.

Case Date:

3/23/2019

When I do some washing, the dirty water will slowly leak into the adjacent bedroom floor along the gap of the wall base. I am doubting whether there are some problems in sewers?! Qi Wang My address is 2100 South Bent Tree Drive. Phone: 8123917545

Case Date:

5/17/2019

For the past week, our water from the tap has tasted "fishy" and has an unpleasant odor. What is it? How long will it continue? Is there anything we can do to get rid of it or minimize it?

Case Date:

4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

Case Date:

5/31/2019

Location - 2001 East Marilyn Drive Issue - rain water is collecting and pooling in front of our home. We believe that it is caused by drainage system built on the "high" side of the road that is poorly engineered and inadequate for this area. Solution - we would like to discuss what it would take to get a curb with an inlet that would connect to the drainage system across the road.

Case Date:

2/24/2019

small but steady leak from water main at 2001 E Arden Dr

Case Date:

9/11/2019

While mowing my lawn this week I noticed that someone had come and cut a hole into the cover of our water meter. Is this something the city did? If so, can I have an explanation as to why it was done? My address is 1917 E Arden Drive and my account number is 7011-001. Thank you.