Case Date:

3/17/2003

WATER LEAK IN THE DRIVE

Case Date:

6/20/2003

Customer requests an emergency water shutoff.

Case Date:

9/30/1999

TORE OUT WATER SERVICE WHILE DIGGING

Case Date:

1/8/1999

Customer said water has an off taste. Like "mineral" taste.

Case Date:

9/22/1999

LOW WATER PRESSURE SINCE CBU REPAIRED MAIN BREAK AT 725 CHRISTOPHER DR

Case Date:

9/28/2001

UPSET IN REGARD TO HIGH WATER

Case Date:

3/11/1998

NO WATER

Case Date:

2/22/1999

WANT WATER PRESSURE TEST

Case Date:

10/11/1999

LOW WATER PRESSURE

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.