Case Date:

4/9/1998

water ponding along Rose Ave in SW corner of lot

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

4/29/2010

Storm water has broken concrete and asphalt draining under street. Two small holes on either side of inlet. The drain elevation is also a problem on other end.

Case Date:

10/28/1997

Utilities notified the fire department that Southern Winds has re-routed domestic water to a fire line. Usage has been high on the fire line and they will be back-billed to Jan. 1997. Utilities want inspector to check it out to make sure that the fire systems are safe.

Case Date:

8/19/2002

Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.

Case Date:

10/30/2013

I received an email from Ms. Henderson stating the following: "Hi Jane. I want to post you on the condition of the storm water drain beehive in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park. Specifically, I want to bring to your attention to the erosion around the beehive at the northeast corner of the two lots you looked at last year (2712 Olcott and 2737 E. Brigs Bend). On September 10, we had another heavy rain that created a flash flood in our back yard, flooding nearly up to our deck and again flooding Ginny Field’s storage unit under the house (the debris line on her door was just below the 25" mark, the highest level we’ve seen the water rise to). As you can see from the attached photos, the ground around the beehive is cratering as a result of the water erosion. This area is of increasing concern with regard to the potential hazard it presents to children, landscapers, and others who go near. Would you be able to take a look at it and advise? Also, could you please take a look at two small but growing holes (and a third depressed area that seems to be sinking) in the south corner of our lots near the tall, narrow green cable box. We are concerned that the this may be indicative of soil washing out along the storm water drain line. Again, your advice is appreciated."

Case Date:

4/13/2004

Water run off from several lots behind me is crating an erosion of mud that is affecting my property.

Case Date:

1/23/2004

left Bloomington in 2000, parents received water bill in Jan. 2004, would like an explanation reply- forwarded email to customer service coordinator, gave phone number for customer service rep.

Case Date:

5/22/2019

The sidewalk south of Taylor Ct along Olcott Blvd has about a 1" of sediment on it and needs cleared. There was some ponding occurring on the sidewalk but we shoveled a channel through the tree plot to release the water to the inlet in low point of the road.