Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/19/2015

Sewer water is coming up out of the ground.

Case Date:

2/16/2021

No water this morning, pipes frozen?

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

11/14/2013

Hole in the ground by loading dock has water running out of it.

Case Date:

6/25/2021

The storm drains have been very clogged on the 500 block of south Woodlawn well before the cicadas and excessive rainfall. These need to be cleared to prevent cars from hydroplaning in standing water and “sidewalk tsunamis” that hit pedestrians when a car passes. Thank you.

Case Date:

1/24/2014

Customer has brown water and toilets will not flush.

Case Date:

6/20/2021

the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future

Case Date:

6/16/2016

Drunken college students (I bet you wish you had a dollar for every time one of these started that way) pulled a pipe out of the ground from down the block and threw it in my yard during little 5. I know where they pulled it from since I used to pass it on my way to work. It is vertical and has orange spray paint on it and I'm assuming it was used to mark water lines or other utility info under ground.

Case Date:

4/28/2022

In November the city engineering team came out and added a new side inlet to an existing drain that goes under Dunn street from the back of 2950 N Lakewood. However, the only erosion prevention put in place was some straw. With all the nearby honeysuckle/plant removal the recent storms have caused a lot of the nearby dirt (and straw) to move and now the drain is almost completely filled with dirt and debris that has entered in the last couple rain storms. I tried reaching out a few times (Kriste L and Phil P) this past winter but haven't seen anything put in to help hold the dirt in place until some plants/grasses grow in. The water flow is certainly much improved with the new inlet, but in my opinion the job is just not quite complete.