Case Date:

11/8/2018

Water outage. We are up to date on payments.

Case Date:

7/13/2021

The storm water inlet looks like it is washing away under the grate cover and have a sinkhole and erosion problems on the back side.

Case Date:

6/8/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE BECAUSE MY WATER BILL WENT UP $20 IN MY MAY WATER BILL

Case Date:

6/12/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE This problem is still occurring. It only happens when I do laundry. Is there possibly a map of pipes so we could find which one is leaking?

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

12/31/2001

BASEMENT HAS A FT OF WATER IN SO DOES NEIGHBOR

Case Date:

6/27/2019

No water pressure

Case Date:

1/25/1999

Customer telephoned 11:00am, 1/25/99. Requested copy of CBU drinking water data for a project his company (Star Enterprises) is working on for NASA. Faxed copy at 11:10. Customer received and called to say he would be by to pick up a hard cpy. Customer provided hard copy of data with a cover letter at 12:00, 1/25/99.

Case Date:

12/2/1997

Water runing out of a pipe in a stone wall along 6th St and into the alley. Ms. Hawkins is worried that the water will freeze this winter and be dangerous. The outlet discharges are not rainfall based according to Ms. Hawkins.

Case Date:

11/8/2018

Hello. The water pressure at my house has suddenly dropped by 2/3 over the last hour. All faucets are weak, which makes me think it is external to the house. I'm not sure if it is on your end or mine. How do I find out? Thanks!