Case Date:

12/2/2013

Customer doesnt like where new water pit was installed. Wants supervisor to call her and explain why?

Case Date:

11/5/2013

says her HOA is planning to remove a retention pond behind her house and install a water garden, she does not want this to happen.

Case Date:

8/28/2013

Received voice message from James Eller, owner and resident of 6000 S. Handy Rd. Mr. Eller alleges that settlement occurred to his yard as a result of CBU's water transmission main project.

Case Date:

4/9/2020

Three very large pipes have been lying in my yard for over one week now. I believe that this is for a contracted public works project. I do not want to approach the workers during this public health crisis as they are not wearing face masks. I would like to be able to mow my lawn this weekend, and I do not feel that the lawn of an occupied house is the appropriate place to store construction equipment. I would like to request that the workers are instructed to remove the pipes from my lawn either today (Thursday, April 09, 2020) or tomorrow. In the event that this is not a water-related project, I would assume the city has permits on file to communicate with the appropriate party.

Case Date:

2/8/2022

This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!

Case Date:

1/7/2021

Water meter covering busted. Looks like the ureport photo issue still hasn’t been fixed so email me for the photo

Case Date:

10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair

Case Date:

11/12/2013

water running out of her yard, down sidewalk to sewer drain.

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!