Case Date:

11/9/2018

Low water pressure

Case Date:

8/11/2019

The neighbor has constructed an in ground planter box within the bioswale. The planter box is constructed with cement brick and alters the flow of water through the bioswale.

Case Date:

9/15/2019

The water isn't working at 836 s Henderson st.

Case Date:

7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .

Case Date:

6/19/2019

Is there an issue with the water? At my residence at 824 S Eastside Dr there is no water pressure.

Case Date:

11/4/2019

Water was coming up around the new cover installed (City water line) near our front yard- not sure if there is a leak but the neighbor came over to tell us about it last evening when she was walking her dog. 818 Estate Drive in Clear Creek Estates

Case Date:

4/26/2019

This is across from 808 S Whitley Drive In Gentry Estates. It was taken last night. There is still standing water this morning.

Case Date:

6/18/2019

Water leak causing increase in water bill

Case Date:

3/18/2019

I’ve been using the trails mainly Clear Creek for several years. I’m a bike rider plus walking. The Clear Creek trail seems to be ignored a lot in the last year or so. In the past couple of weeks we have had strong winds, some trees have blown down. The trees were removed in a timely fashion but the small limbs and debris from t/he clean up was left untouched. One area north of That Road and just north of the water fountain gravel and dirt continues to wash out onto the trail but nothing is ever done to resolve the problem. Walking is not as bad as biking but biking can be a real hassle. The trail gets so bad sometimes that I go to Karst Farm even though it’s not as convenient. It seems a lot is being spent to develop the area south of Grimes and Clear Creek gets ignored. I see maintenance workers driving up and down the trail and they even sit and talk a lot but no one ever gets out of the vehicle to improve the trail when only a few minutes could make a big difference. Thanks for your time.

Case Date:

4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.