uReport

City of Bloomington, Indiana

Search

Fields to display

Search Results: (355)

closed #163260

Drainage or Runoff

Case Date:
2/22/2018

Large pool of water at 908 S. Larkspur Lane, Bloomington. There is no drainage. (I could not choose location on your map because every time I try to zoom in it zooms all the way out to whole globe view. Also, I couldn't upload photo because you don't allow uploaded from phone gallery. Only option it gave me was upload from Box app and that wouldn't work. Y'alls website sucks)

closed #163298

Drainage or Runoff

3520-3526 East Park Lane

Case Date:
2/25/2018

Our neighborhood has had major issues with storm water for several years now, and we'd like to have someone come assess the area to see if there is a breakdown in the storm drain system in this area. The flooding issue begins between 3525 E. Third St. and 3520 E. Park Ln., and builds to the west along the property lines. During times of heavy rain (like we had over the weekend), many of the neighborhood back yards become flooded, and water tends to sit for several days afterwards. I'm sorry I didn't get a picture of the water during the rains yesterday, but will work to submit one during the next rainfall. There appears to be a perfectly adequate stormwater drain in front of 3508 E. Park Ln, but there doesn't appear to be a ditch that will carry the water from between our homes to that stormwater drain. Some help would be greatly appreciated, as we have had water backup in our basement in years past from this issue. Thanks very much for your prompt attention and help. Best regards, Dave & Eileen Henthorn

closed #163303

Other

3433 E 3rd ST

Case Date:
2/25/2018

Subject: Re: uReport Case #162510 - 3433_E._Third_St._property_needs_owner_attention Mike Arnold -- An update from a coupe weeks past on this address, I have been been busy or else would have sent a message sooner. 2/10/18: I reported to Bloomington Police the north, back of house, doors open. Lower door wide open, upper door open but storm door closed. Officers (six) arrived and cleared the house, Windows are still unlocked and storm windows may be opened as they are not closed in place on nearly all windows. Please make contact with the owner and request that they close all windows and check the two doors so they may be closed and locked. I have mentioned to you in the past, on the lower door, stone wall has fallen and mud prevents storm door to close. This needs attention. Please be more aggressive in your home owner contact. Monitoring this house and follow up on securing the house is now using Police time and resources. Plus my time and others neighbors concern that the house is being entered by homeless and others trespassers. It appears a mess inside and needs attention. If you cannot get results on this homeowner's negligence, see history back to 2004 where the city has sited issues, I will follow up with the Mayor and City legal. This needs to be solved to hold the homeowner accountable for action before something bad happens; house fire, frozen water pipes, trespassers cause issues. If you can, please tell me who the homeowner is and their contact information. I am willing to contact them to discuss issues (as the Neighborhood Association representative) - plus Bloomington Police wish to make contact. By the way - the house has not been occupied since December 2016. See attached photos Thanks - Steve Akers 3449 E. Longview Ave. ________________________________________ From: uReport <uReport@ureport-prod.bloomington.in.gov> Sent: Thursday, February 8, 2018 10:32 AM To: spakers@iu.edu Subject: uReport Case #162510 https://bloomington.in.gov/crm/tickets/view?ticket_id=162510 Closed by Mike Arnold Have driven by the property. The doors and windows are closed. Does not appear to be occupied. HAND will monitor the structure.

closed #163334

Website & Web Services Feedback

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

closed #163335

Website & Web Services Feedback

101-149 East 8th Street

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

closed #163364

Drainage or Runoff

Case Date:
3/1/2018

Water appears failing to drain at ne corner of n Sheffield Dr and e Morningside Dr intersection. Curb too low? Dunno.

closed #163375

Water Utility Billing Problems

Case Date:
3/2/2018

There is ABSOLUTELY no way we used this much water in a month. This is a 1100% increase month-to-month in our bill from January to February. Our meter has to be reading wrong!

closed #163387

Water Utility Problems

Case Date:
3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!

closed #163388

Water Utility Problems

Case Date:
3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!

closed #163418

Water Utility Problems

1461-1713 State Road 46

Case Date:
3/7/2018

Since late last year, I've noticed water coming out of the ground here, flowing across the multi-use path, and into the street. When the temperature dropped below freezing, this produced a considerably large layer of ice across the path. I don't know if this water is coming from the homeowner's property or from a leaking waterline, but I think someone should take a look at it.