Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

3/6/2020

water bill

Case Date:

4/24/2020

I live at 1202 E. Elliston Drive (green house pictured). Elliston Dr, at the northwest corner of our lot, pools with a large volume of storm water after even a little rainfall, and it does not drain we have to wait for it to evaporate. I know it's probably an undertaking but is there any way the city can fix this? Overall the corner is a high elevation but there's a shallow pool there as you can see, and no storm drain. Could a storm line be ran down to another location so it can drain away and stop causing problems with the curb basically eroding away?

Case Date:

9/28/2021

Very strong unpleasant odor and taste coming from the tap water for the last couple of weeks. Even overpowering our filter. Have switched to bottled water, but would love to go back to filling our water bottles from home!

Case Date:

9/1/2020

There is some type of water leak between the sidewalk and the road at the corner of S Tudor Lane and E Allendale Drive. The ground is soft and there is water that has flowed into the street.

Case Date:

12/22/2020

Loss of water pressure at house. Checked meter, the number is not increasing. So there is no leak after the metet.

Case Date:

12/22/2020

No water

Case Date:

12/22/2020

We have no water. Is construction going on and do you have an estimate of when it will be back on? Thank you for your help.

Case Date:

1/13/2022

Contractors for AT&T performing fiber installation severed the water main to my residence this afternoon and preformed a repair. Could the city test my water and assess the cost of excess water usage from today?

Case Date:

6/4/2023

At the corner of Allendale Dr. and S Bainbridge at the stop sign there has been a puddle of water for days. This isn't because the neighbor is watering the yard, so I'm assuming there is water seeping upwards from under the road possibly from a water main leaking. Hope this info helps!