Case Date:

9/9/2022

water is off for a second morning in a row

Case Date:

9/8/2022

No working water

Case Date:

9/15/2022

Water outage. There is no water pressure at all.

Case Date:

9/21/2022

I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

Case Date:

8/20/2022

Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks

Case Date:

6/2/2021

My water pressure is very low. It has been for a few months, but it's much worse now.

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.