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City of Bloomington, Indiana

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closed #168577

Water Quality

2015 E Marilyn DR

Case Date:
5/17/2019

For the past week, our water from the tap has tasted "fishy" and has an unpleasant odor. What is it? How long will it continue? Is there anything we can do to get rid of it or minimize it?

closed #168743

Drainage or Runoff

2001 E Marilyn DR

Case Date:
5/31/2019

Location - 2001 East Marilyn Drive Issue - rain water is collecting and pooling in front of our home. We believe that it is caused by drainage system built on the "high" side of the road that is poorly engineered and inadequate for this area. Solution - we would like to discuss what it would take to get a curb with an inlet that would connect to the drainage system across the road.

closed #161869

Water Utility Problems

1010 S Greenwood AVE

Case Date:
11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

closed #151344

Sewer Problems (Storm Sewers)

1000 S High ST

Case Date:
4/1/2016

I have traveled High Street between Arden Rd. and 3rd Street twice a day for the last ten years. Every time there is a heavy rain, water accumulates and flows down High Street between E. Mores Pike and 2nd St. forcing me to move to the other lane to avoid going through large amounts of water creating a very unsafe situation. I was delighted to see this section of High Street repaved last summer and noticed the sewers also being worked on. I assumed, incorrectly, that the runoff problem would be corrected during this maintenance project. Since the paving the runoff has actually gotten worse. Are there plans to fix this unsafe situation so cars can travel safely on High Street without endangering drivers and pedestrians? I regularly see in the Herald Times where is city is allocating and spending money on hiking and biking trails, sidewalks and various pedestrian conveniences. Why don’t we spend some of that money on making our streets safe and passable? Looking forward to your reply, Franklin Lograsso Bloomington cc: David Rollo

closed #138486

Drainage or Runoff

1809 E Southdowns DR

Case Date:
6/5/2014

Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?

closed #168973

Water Utility Problems

1590 E Southdowns DR

Case Date:
6/16/2019

We have water flowing out of the ground about where the city line connects with our water line.

closed #170093

Water Utility Billing Problems

1514 E Maxwell LN

Case Date:
8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

closed #171168

Trash

1104 S Covenanter DR

Case Date:
12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

closed #172217

Drainage or Runoff

2017 E Marilyn DR

Case Date:
4/13/2020

Dear Mr. Howard, Mr. Peden, Mr. Meyers, and Mr. Rollo, We are the property-owners at 2017 E Marilyn Dr. abutting Mr. Howard’s residential construction project at 1110 S. Covenanter Dr (http://howardshomeimprovement.com). We're writing because we're concerned about the addition of gravel this past week to Mr. Howard’s lot, raising it several feet above our property, creating what looks sure to become a pond of run-off water along the eastern edge of our property and causing likely flooding at the southern edge. A marshy meadow that used to collect water on Mr. Howard’s property has been shifted onto our property. In order to get a sense of the impacts and the city’s review of them, we are hoping to talk with Mr. Howard and a city inspector before further work proceeds. We are also concerned that the property line has not been staked and our property is being used for construction staging, with considerable removal of vegetation and possible spreading of gravel across the property line. Here is a rough calculation of the drainage runoff from Mr. Howard’s property onto ours: The raised area is 30’+60’+10’=100' X 12’ = 1200 sq ft (at the side) and 22’ + 12’ = 34’ X 10’ = 340’ sq ft (at the back) = 1540 sq ft (total). At an average 5” rainfall in May, that would create 4,800 gallons or 640 cu ft of runoff. Annually, rainfall is about 50” so the runoff would be about 48,000 gallons or 6400 cu ft per year. But with climate change we suspect those amounts are going to increase (rainfall for every month this year has exceeded the norm). We arrived at this estimate using the USGS rainfall calculator: https://water.usgs.gov/edu/activity-howmuchrain.html And we used rainfall estimates from: https://www.weather.gov/ind/Precip_scorecard_IND For the raised area of Mr Howard’s property, we used the schematics attached below. We also have attached photographs showing the construction staging on our property, and the effect of the land build-ups on the east side of our property line. Thank you for your help, Ben and Jenny Robinson

closed #172579

Water Utility Problems

1813 E Ruby LN

Case Date:
5/27/2020

No water.