Case Date:

9/18/2017

I was on Walnut Street last Tuesday and there was a water main or something busted throwing rocks in the air and it damage my car I didn't realize I had received damage till my son looked at it on on Friday so I need to have someone fix this it's a brand new 2016 Kia and I have damage like from a hail storm on it was rocks so I need someone to pay for this I'm not putting a picture in because you have to see it in person I looked at it several times and couldn't see it but my son seen it and now I see it

Case Date:

9/18/2017

We have a skunk in the neighborhood who is injured with a plastic ring around it's neck. It drinks from a bowl of water on our porch, which we've found bloody the past several weeks. We finally saw the skunk at night and discovered the plastic ring around it's neck. Can a live trap be set?

Case Date:

9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.

Case Date:

9/26/2017

Debris on sidewalk: Malibu and/or Opie Taylors dump waste water out their back door, in the alley on the back/eastside of the building. It runs down the alley, and across and down the sidewalk. I've meant to complain many times over the winters when it's created ice. Today it is a slick sludge of wet leaves that was slippery even though I was super aware and careful.

Case Date:

10/10/2017

got my water bill and it says we did not use any water for 37 days. I believe this is a mistake because we have been home.

Case Date:

10/10/2017

my water bill says that we did not use any water for 37 days. I believe this is a mistake because we have been home.

Case Date:

10/10/2017

To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.

Case Date:

10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

Case Date:

10/16/2017

Sat. morning I woke up to see the outline of an RV in the alley. When I went to take the photo, there was another car behind it, which subsequently moved. I was told by my neighbor that the RV had arrived Fri. night. As I was taking a photo, the owner came out and I informed him that he should move his car because it was in the public alley. He looked at me like I was insane, and then asked why. I also said he was parked next to my fence, where there is a large sign that says "No Trespassing," put up on the advice of Officer Dilts of the BPD. He then proceeded to spit out his toothpaste and water from his mouth onto the green area near the fence under the aforementioned sign. I do not know whether this green area is my property or the public alley, which is one reason we have been requesting that the City demarcate the public alley. I was also appalled by the nastiness. he remained parked in the alley until Sunday afternoon. I am asking for relief from the nonstop use of the public alley as the private backyard of this illegal frat (see Planning for their "Cease to function as a frat" NOV, which was sent twice to them with a final date of "by October 10, 2017." As is obvious from all the various Ureports I have written, most of their illegal parking occurs when no one is available at Parking. And when someone does come, the cars are not ticketed. I believe that only fines will discourage this constant viavai of cars and RVs. In addition to the fear that my fence would be damaged, the RV was hooked up to the house so that there was a motor/generator? going constantly and making constant noise. I am asking for you to come up with a solution to the private use of this public alley - a No Parking sign with towing and ticketing promised, or to vacate the alley so that the illegal frat can have their half to use as they please and we the homeowners at 1003 and 1005 E. Hunter may have our half to use as we please.

Case Date:

10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.