Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

Case Date:

4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

Case Date:

4/30/2019

Water main break at 1707 S Williams Court- mini river gushing in street

Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

Case Date:

7/3/2014

Crews have patched potholes on Montclair Ave within the last few weeks, but they missed an area that is on the edge of the roadway, next to the curb, near the southeast corner of Montclair, right near the intersection with Rock Creek. There are several holes that fill with water after a storm, leaving standing water that will encourage mosquito breeding. Please come back and fix this spot. Thanks, John

Case Date:

7/14/2019

Trying to figure out who and when will my driveway and curb be repaired? Some weeks back the main water line busted and to fix it the utility company had to cut out part of my driveway, curb and street. When can I expect some solution?

Case Date:

8/26/2019

The drinking fountain by the playground in Southeast park seems not to drain properly - all the water pours out underneath the bowl.

Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.