Accessibility Problem
345 S College AVE
- Case Date:
- 6/17/2026
Elevator is frequently broken, there's no communication with residents of this apartment building to apologize or explain why it's broken or when it will be repaired. Last time it was broken starting Nov 20 2025 for 138 days, now it has been broken since May 13 2026, 35 days ago.
Excessive Growth
2718 S Banta AVE
- Case Date:
- 6/15/2026
I’m not sure on the status of the owner - I’ve lived here since January 2026 & never seen anybody in or out of this house but this yard is causing major mosquitos & mice to populate the area & in our yard
Potholes, Other Street Repair
800 N Grant ST
- Case Date:
- 6/15/2026
Not sure which category this belongs under. Lots of gravel at the intersection of Grant and 11th Streets. Makes it difficult for bicycles to navigate across. Likely washed down 11th from the messy demolition site to the west.
- Case Date:
- 6/15/2026
Since Rogers St. is closed between 3rd and 2nd St. please consider closing the left turn lane approaching the intersection the 3rd and Rogers St. from the east. Drivers of vehicles are uncertain how to safely proceed when cars are in all three lanes since they are unable to make a left turn. Thank you for your consideration of this request.
Debris Removal (Sand, General Street Debris)
1st and fairview
- Case Date:
- 6/13/2026
It looks like someone dropped or dumped their trash in the road. Seen at 6pm on 6/13 at the southeast intersection of 1st and Fairview
Sewer Problems (Storm Sewers)
174 E Sunny Slopes DR
- Case Date:
- 6/13/2026
Water always standing when it rains. City has placed road barrier, seriously eroding the yard beyond the curb.
Sewer Problems (Storm Sewers)
174 E Sunny Slopes DR
- Case Date:
- 6/13/2026
Water always standing when it rains. City has placed road barrier, seriously eroding the yard beyond the curb.
Animal Control & Neglected Pets
300 E Adams St
- Case Date:
- 6/11/2026
A family pet, basset hound, was left outside today with no water nor shade and she is now passed away at the end of her chain with a towel placed over her. This has happened several times in the past with the animal left outside, no shade, no water in heat waves and i have had to put water out for the dog. This time unfortunately it turned out absolutely heart breaking. I did not know of the situation until after the baby was already deceased.
Sidewalk & Curb Complaints
717 S Henderson ST
- Case Date:
- 6/11/2026
Follow up on 211586 and 211587
Trying again because I got a reply that this was closed, but no reply. So here goes. It is on Henderson north of First, a new duplex.
"What is this blocking the sidewalk that used to continue in a normal straight line? Was it the idea of the new duplex builder? And the City approved it?"
Thank you for your time.
Scooters, Bike-share and Related Issues
812 W 3rd ST
- Case Date:
- 6/10/2026
Two Bird scooters were abandond on the sidewalk in front of our house last week. My husband filed a report on August 8 and spoke to someone at HAND, who submitted the information, and it was assigned to Jeffrey Jackson. My husband left several messages to Jackson's office over a period of a couple of days to let him know the scooters were still there. Eventually, only one of the scooters was picked up even though they were parked next to each other. As I'm writing this, the scooter is still there. I am concerned because parking a scooter on a sidewalk is a violation of the Americans with Disabilities Act. If nothing is done today, I will contact the Mayor's office with my concern.