Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

8/4/2020

The beehive drain at the end of the swail between our properties on Brigs Bend has failed again to drain the large amount of rainwater that fell 8/3/2020. This is the 3rd time we have experienced flooding that not only filled our yard and the side swail (which held water but did not drain to the street as it was designed), but submerged our neighbor's basement entrance. Had the rain not stopped, our basement was also in danger of flooding by a few feet. There is surely something that can be done to fix this problem as it has been occuring over a number of years (found complaints written to the Mayor by previous owners of our home). We ask you send engineers to assess the swails and beehive drain to determine remedies to this continuing problem.

Case Date:

8/4/2020

the water came up to my foundation again.. Last year I was awarded a grant from the city and as you can see that has not worked. I am inches from the water from cascades flooding my basement. Im sorry for second emailing but I did not realize how th system worked. thank you.

Case Date:

8/11/2020

The drainage easement at the south end of Greenwood Dr., where it dead ends into the sidewalk, is blocked with a landslide of debris. The water level rose to 3 feet on either side of the sidewalk and covered three properties adjacent to the clogged drain with water and debris. Thank you for your help. Jim and Debbie Quinn

Case Date:

8/12/2020

We have zero water coming out of our sinks, toilets, etc. I've been sent to voicemail on customer service multiple times and nobody is calling back to address the problem.

Case Date:

8/13/2020

Lack of hot water

Case Date:

8/21/2020

At the corner of Valley Blvd and Cedar Ave, there is a landscaped area with a large sign that says City of Bloomington Welcome, with benches and a tribute to the high school class of 2020. The plants that were put there as part of the landscaping are DEAD OR DYING. There is garbage everywhere. There is a shopping cart filled with trash and filthy blankets. There is an ad for repossessed houses real cheap on metal stakes stuck into the landscaped area. Can you water the plants? Remove the garbage? Maintain it a little bit? It looks like an urban wasteland and is not a fitting tribute to the high school class that just graduated nor to the "City of Bloomington". It looks terrible. How hard is it to water and pick up the garbage twice a month? Also, along Cedar Avenue from there going, I guess, north toward the Fontana Courthouse on Arrowhead, visible along the entire way are usually mattresses, couches, refrigerators, today a poor little dead PUPPY in the middle of the road, GARBAGE everywhere, dead tumbleweeds on the sidewalks, broken baby strollers, automobile SEATS apparently removed from the interior of the car, blown tires for, apparently, big rig trucks. I dont know, the tires are so huge they look like truck tires. We see this detritus EVERY SINGLE DAY for months on end. How are you not aware of it? if you are employed to maintain the streets, maintain them. And please don't tell me it's not your jurisdiction. Just pass this on to whomever has jurisdiction over the aforementioned areas. People are trying to walk on these streets, especially in the early morning, trying to get some exercise. Should children have to grow accustomed to this kind of urban landscape, to think that this is the best it can be here? PLEASE WATER THE PLANTS that were put in the little landscape by the freeway. Or else take them out and give them away. Thank you.

Case Date:

8/25/2020

In intersection of High St and E Maxwell Ave, there is a missing steel cover of a water access point. Has been missing for days. Creates a hole about 6" or 8" across. Hazardous.

Case Date:

8/29/2020

Switchyard Skate park drainage looks backed up. Water pooling over main drain

Case Date:

8/30/2020

A week ago a worker in a white p/u tk was at the fire hydrant at the end of my driveway. A couple of days later I noticed it was leaking quite a bit of water from the hydrant shut off. I contacted Van Buren Fire & reported it who said they would send someone to check it out. When I checked today I see that the hydrant is still leaking water. Van Buren said they notified City Utilities about the problem but no one has repaired it yet.