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City of Bloomington, Indiana

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closed #165342

Water Utility Problems

Case Date:
7/31/2018

my address 515 1/2 W Howe st. Bloomington 47403. I have recently noticed decreased water pressure at least half or more at all hours of the day. I have no leaks in my home and am unsure which meter is mine but it does not appear to be spinning. I am unsure of who to contact the city or my landlord. It appears to be a leak before the meter as far as I can tell. Email is best contact thanks, - Nick Westover.

closed #165280

Water Utility Problems

3684 S Glasgow CIR

Case Date:
7/25/2018

No water. Need water turned on at residence as requested last week.

closed #165139

Water Quality

155 E Sunny Slopes DR

Case Date:
7/12/2018

Our water has been yellow on several occasions and is now coming out of the faucet orange. We are unable to use this water for bathing, drinking, cooking, or laundry and we would like the issue to be addressed as soon as possible. We need to have clean, usable water in our home.

closed #165089

Yard Waste

1364 East Rogers Road

Case Date:
7/10/2018

Duke Energy removed two trees from city property (immediately adjacent to E Rogers Road) and left the two sycamore trucks cut up in 8' segments on my property. I called Duke and asked them to remove them, but they said it's the landowner's responsibility (Duke cuts, but doesn't remove). Since the trees were on city-owned land, I hope the city will dispose of them. Please see the attached screenshot from the GIS system that demonstrates where my property boundary ends. The city clearly owns some portion of land adjacent to the road. These two trees were within three feet of Rogers Road, and were removed to provide more access to the pole Duke is replacing. Additionally, I'm frustrated with Duke about two things: 1) The pipe they've installed immediately adjacent to the road is incredibly unsightly. It's rusty and approximately 20 feet too long. I'd be happy to provide a picture of this. 2) In order to get big trucks back to this pole, they have installed two corrugated plastic drainage pipes and covered them with gravel. They are dramatically too small for the location. Since they first did this several years ago, the pipes are continuously clogged with leaves and sticks. The flow of water is constantly stopped here. As a result, there is a bit of local flooding which washes out the gravel Duke uses to cover the culverts. This is a very disappointing solution to have implemented on one's property. I have pictures of this, as well. I have no problem with Duke accessing their pole. They have every right to do so. I also understand that the City probably didn't know their trees were cut down or placed on my property. But I'm quite disappointed in the quality of materials and work that Duke has utilized to access their easement on my property. Can you please help with these things?

closed #165080

Utilities Yardwork

Case Date:
7/9/2018

There was a water main break at my address a few months back. Utilities had to dig in my front yard to replace the pipe. I assumed that someone would come back to fill the dirt in, but no one ever came. I have a five-year-old child and it's a dangerous spot. Please send someone to take a look at it and fill the dirt back in.

closed #165052

Sewer Problems (Storm Sewers)

Case Date:
7/5/2018

Can someone please check the storm sewers in the 800 block of S. Stull Ave.? We can see when we look through the grates that there is very deep water standing (not flowing) in the drains. There may be a clog somewhere? We are being over run by mosquito's and are concerned that mosquito's are breeding there. Thank You!

closed #164959

Potholes, Other Street Repair

East 11th Street

Case Date:
6/26/2018

Good morning Is this road ever going to be repaired? Someone made a big deal about this a while back, and we were told it is the city's responsibility and would be repaired after graduation. It is almost July and the situation keeps getting worse. As seen in the attached picture, the water is always there. It is constantly leaking from the sewer. The road in question is East 11th and Fee Ln.

closed #164919

Sewer Problems (Storm Sewers)

Case Date:
6/21/2018

I don't know if this is a city, IU, or even state issue, but the storm sewer just north of the entrance to the IU Outdoor Pool on Fee Lane is completely clogged. This creates a pool of standing water that covers the east sidewalk and part of the road. It's a possible breading ground for mosquitos. It also forces pedestrians to walk on the road since the west sidewalk is closed due to construction.

closed #164868

Potholes, Other Street Repair

116 S Park Ridge RD

Case Date:
6/19/2018

There are 3-4 moderate sized pot holes on the west side of this street. This area of the street has a significant slope with no drainage and consistently collects water, sludge, sand, etc which contributes to the deterioration of the asphalt. I have shoveled sand, etc many times from this area. This same problem is occurring in front of the house two houses north of this address. Would really be helpful to have some sort of correction to this if possible. Thank you.

closed #164846

Trails

Case Date:
6/16/2018

The water fountain (doggie fountain portion) on the Clear Creek trail that is halfway between That Rd. and Rockport Rd. (Just behind the house at the end of Dove Dr on the trail) is not functioning. It has not been functioning all year at all since it was turned on in the spring. Our pets out walking could use a little repair help please :) Thanks, Kevin