Case Date:

9/12/2021

Switchyard Park is wonderful! Kudos to Parks & Rec. Two suggestions: 1 - Please install umbrella holders (or umbrella holders + umbrellas, but I recognize there could be more of a theft issue)at the wooden 'bleachers' at the pickle ball courts. 2) For both dog parks at Switchyard, erect shaded areas perhaps similar to the Ferguson dog park. Suggest two or three areas per dog enclosure. This could be esp. crucial for helping maintaining dog health during summer months. Also, install water hoses to clean dirt from paws + coat when play is over. Thank you for considering!

Case Date:

8/30/2022

Water taste really bad currently. Last year there was a news release about higher algae levels. Is this true again this year and why the water is tasting bad? It became really noticeable over the weekend.

Case Date:

4/5/2022

I had already let the water flow, so it wasn't producing the black debris anymore, but you can see the residue on the side of this plastic container. We have had this problem periodically since we moved here two years ago.

Case Date:

6/3/2020

Bloomington seal coat paving does lots of driveways in my neighborhood. They make an asphalt ramp to the street that totally fills in the gutter. Is this allowed? It pushes the water out into traffic.

Case Date:

6/10/2020

I just put in a ticket for not having running water at my address, and entered the correct location, but once I hit submit it came up as a location on Lincoln. This is my correct address. I'm sorry for any confusion or inconvenience.

Case Date:

7/15/2020

There seems to be water coming up out from under the street, directly through the water pipe at the intersection of Mitchell and E University St, near 1600 E. University St. It has been dripping westward down E. University St. all day today. I live at 1410 E University but walk past that corner multiple times a day

Case Date:

8/12/2020

We have zero water coming out of our sinks, toilets, etc. I've been sent to voicemail on customer service multiple times and nobody is calling back to address the problem.

Case Date:

8/30/2020

A week ago a worker in a white p/u tk was at the fire hydrant at the end of my driveway. A couple of days later I noticed it was leaking quite a bit of water from the hydrant shut off. I contacted Van Buren Fire & reported it who said they would send someone to check it out. When I checked today I see that the hydrant is still leaking water. Van Buren said they notified City Utilities about the problem but no one has repaired it yet.

Case Date:

9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.

Case Date:

9/25/2020

An 8 by 2 ft. Section of S. Highland on the west side of the steeet next to the storm drain section (near my house at 926 S. Highland) has buckled and crumbled into various sizes of asphalt chunks. If we have a sustained and severe downpour of rain, the water running down the street will carry the chunks into and block the storm drain under my front drive (on city property) and cause flooding. I am 81 and am unable to clear the street myself. May I ask you to inspect the area and possibly remove the debris? Thank you.