Case Date:

4/14/2024

Need water turned on asap

Case Date:

4/8/2024

Drainage ditch across street is so full of leaves & tree branches, the ditch is filling up with standing water when it rains. There's no water flowing wherever it's supposed to flow.

Case Date:

1/23/2024

Dogs are kept outside on the porch for 8+ hours a day with no shelter, food, or water. They constantly bark, wanting to get away from the cold and rain. When the owner does let them in it’s only 1 dog at a time and it’s never for very long.

Case Date:

11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....

Case Date:

8/24/2023

During the home inspection, its come to know that the water inlet pressure is 80 PSI which is going to affect pipe fitting in the house and it is safety issue. I am looking for bLoomington utilities to install a pressure regulator so the water pressure could be lowered down to 60 PSI. I tried calling customer service but i havent got any help

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

Case Date:

7/8/2023

water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?

Case Date:

9/21/2022

I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!

Case Date:

9/9/2022

We all are aware of the taste and smell issue with the water right now. I work at the hospital and many of my patients refuse to drink it because it tastes so bad, as do I. The smell in the shower or when pouring water to boil is so bad. My big issue is that my dog has become very ill with bleeding upon urination, vomiting, and severe diarrhea. When I took her to the vet there were 3 others in the waiting room with dogs with the same issue. I know we have been told that the water is safe to drink but I'm not sure this is a coincidence. I worry that there have not been enough testing done on the safety of the algae in the water on pets. I will be giving mine only bottled water and hope she survives this illness but really want this issue resolved.

Case Date:

9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.