Case Date:

7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

Case Date:

8/12/2019

We had a water main break a few feet from this location about 6 months ago. I know a utility worker came out and said there was no issue, but you might want to double check. Seems like a lot of water to just randomly show up.

Case Date:

8/16/2019

Someone needs to fix this before the street collapses. The utilities company says there’s a stream under ground that is bubbling to the surface. Additional background: there was a water main break about 6-10 feet from this location about 6 months ago and there was no indication there was a river running underground.

Case Date:

8/10/2019

Our water is turn off. When will it be restored?

Case Date:

9/22/2019

Water shut is off

Case Date:

6/19/2019

Large pothole always filled with water on Hunter Ave between Jordan and Swain. This block needs to be repaved because of numerous repairs and downhill water erosion

Case Date:

11/8/2018

Very little water pressure.

Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

8/10/2019

No water at 1500 E Richland Dr since about 10:30 on Sat. Would like to see an ETA for when it's back on 608.395.1079/hoymand@gmail.com. Dirk Herr-Hoyman

Case Date:

4/15/2019

Water is out at 1501 s Highland. Please call Deb Voliva 812 336 4979