Case Date:

1/20/2015

Director sent an email about water hearter in yard of a Jeff Jones property on Chris Lane

Case Date:

5/22/2018

Sent Monday, May 21: "I have been to your office to complain about the mess at 823 w. 7th street. The front porch is covered with trash that has been accumulating for 15-20 years. The back and side yards are overgrown and contain litter and receptacles that can fill with standing water. The property is a breeding ground for mosquitos, rats, and other pests. I and several neighbors believe it poses a risk to public health. Your enforcement officer took a look, but told me that nothing was ticketable. I respectfully disagree. While the overgrown vegetation is not “turf grass”, it is a menace and eyesore. The garbage on the porch attracts human as well as animal pests. It invites others to litter and dump on the property. Although I was at your office, I was not given a complaint form to sign. Nor was I able to submit a complaint on your website. (I don’t know why unless it was my iPad) I definitely want to file an official complaint and have it kept on record. I also ask you to reconsider and help us to clean up this blight on the neighborhood. Thank you."

Case Date:

4/9/1998

water ponding along Rose Ave in SW corner of lot

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.

Case Date:

4/29/2010

Storm water has broken concrete and asphalt draining under street. Two small holes on either side of inlet. The drain elevation is also a problem on other end.

Case Date:

10/28/1997

Utilities notified the fire department that Southern Winds has re-routed domestic water to a fire line. Usage has been high on the fire line and they will be back-billed to Jan. 1997. Utilities want inspector to check it out to make sure that the fire systems are safe.

Case Date:

8/19/2002

Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.

Case Date:

9/9/2016

Storm drain is backing up and water is starting to reach his front steps.

Case Date:

10/30/2013

I received an email from Ms. Henderson stating the following: "Hi Jane. I want to post you on the condition of the storm water drain beehive in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park. Specifically, I want to bring to your attention to the erosion around the beehive at the northeast corner of the two lots you looked at last year (2712 Olcott and 2737 E. Brigs Bend). On September 10, we had another heavy rain that created a flash flood in our back yard, flooding nearly up to our deck and again flooding Ginny Field’s storage unit under the house (the debris line on her door was just below the 25" mark, the highest level we’ve seen the water rise to). As you can see from the attached photos, the ground around the beehive is cratering as a result of the water erosion. This area is of increasing concern with regard to the potential hazard it presents to children, landscapers, and others who go near. Would you be able to take a look at it and advise? Also, could you please take a look at two small but growing holes (and a third depressed area that seems to be sinking) in the south corner of our lots near the tall, narrow green cable box. We are concerned that the this may be indicative of soil washing out along the storm water drain line. Again, your advice is appreciated."