Case Date:

7/5/2022

Did you turn the water off? When will it be turned back on ?

Case Date:

7/5/2022

Water is currently unavailable at our home. I wasn’t certain if there was an outage in the area or if this specific to our location.

Case Date:

7/5/2022

Possibly water leak under street. Continuous wet area in middle of street for past couple of weeks, even during very dry conditions. Directly across from Watkins Accounting parking on 19th St.

Case Date:

6/27/2022

Brand new owner, I was cutting grass with my riding lawn mower, the lawn mower blades made contact with the sewer/water metal plate damaging the cover. There is a hole on top of the metal plate that needs to be repaired. I put an orange cone to cover the hole. This hole is not big enough for a kid to fall but someone could get hurt and trip.

Case Date:

6/4/2022

Hello. Last year there was a major rainstorm in Bloomington that managed to adversely affect the storm drainage between my house and the next door neighbor. The storm activity managed to wash out a small corner of soil on the other side of the fence. Now any time it rains and thereafter, the ground is fairly wet (puddles) and the corner with missing soil fills up. This water manages to linger for days from outside the fence and through the yard. I'm requesting someone from Stormwater to visit my home on 10 June 2022; any time of day is fine. I ask for this date because I'm off work and we can survey together. This has been an ongoing issue for some time and I'm seeking suitable remedy. I have additional photos to share, however, seeing this in person would be beneficial. I couldn't include this on the form, however, my work email is: john.r.jerome.civ@army.mil. I'm most appreciative for any time you're able to spare to look at this issue. Thank you. V/r John

Case Date:

6/2/2022

1800 E Hillside & 1500 S Dorchester, water valve cover popped off. Sitting at base off stop sign. Reported this Tuesday morning & told we'll get someone out right away to fix. That was 48 hrs ago.

Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

5/28/2022

We recently had a plumbing contractor come out to our house to inspect our plumbing. They indicated that our water pressure was between 90 to 100 PSI and could be caused by a problem from our water utility. They indicated that the pressure should be less than 60 PSI and that such high pressure could damage our pipes and appliances that use water. Is this something that the City's water utility team could look into? Thank you!

Case Date:

5/14/2022

Sorry if this is duplicate submission. Not sure last one went through. I have gulley in front of my house that is blocked by growth coming up between sparse rip rap. Water is eroding the gulley by finding path around foliage and leaves carried from upstream. Went out today after rain and water in not draining well at all. Report not submitting with pic so trying again without the pic

Case Date:

5/13/2022

In February a water main burst and was promptly repaired. The hole has been filled but complete resurfacing has not been done. When can residents expect this to be completed? Thank you.