Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

8/5/2023

Water coming up from this area is staying on the street drainage. It seems to be worse since the crews recently came through to install fiber. I see multiple reports on this issue have been made but there's water there now that could be tested.

Case Date:

7/25/2023

Cbu water manhole cover is off/open in front of this address

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

7/5/2023

Right in the middle of the intersection of 7th/Grant is a metal plate that is damaged and dangerous. It is not as big as a sewer manhole or even a water-meter cover. It is about 7" in diameter and appears to have been painted bright blue, but the entire center of the plate is missing, leaving a hole that one could step into and twist an ankle or a small animal could fall in there and not be able to escape. We called the City Streets department about this awhile back and made a verbal report, but nothing has been done about this. That was probably a month ago.

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.

Case Date:

6/24/2023

water meter cover (??) missing on sidewalk on the west side of college, just north of the train bridge (about a block south of 14th st). trip hazard. not sure if it was removed for construction or what but it's been gone for about a month. thanks!

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?