Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.

Case Date:

12/27/2018

We have no water to our house at 2356 E. Linden Hill Dr. please advise. 773-304-6832

Case Date:

9/8/2018

Hi, I'd like to report a sewer problem. There is a steady stream of water flowing out of a manhole. It leaks across the sidewalk and then onto Rogers where it flows into the storm sewer drain. It's on the northeast corner at the intersection of South Rogers and Coolidge. I just wanted to alert the utilities department about the issue. Thanks.

Case Date:

9/27/2016

Water is running across the road, and it smells like sewer.

Case Date:

7/14/2015

Water in the basement, coming in from the foundation.

Case Date:

11/20/2014

Water coming out of manhole cover

Case Date:

9/16/2014

Standing water in the front yard, and it smells like sewer.

Case Date:

5/22/2014

Customer said that there is standing water that smells like sewer in the back yard.