Case Date:

4/15/2019

Water has strong sulfur smell. This has been occurring for several months, and I will be moving into the house and using the water very soon.

Case Date:

4/21/2021

Water drain under street is blocked by bent pipe; road floods with every heavy rain as a result

Case Date:

10/14/2021

Home owner has excessive growth in back yard. Home owner also has two untreated, unfiltered, and un-serviced pits in the back yard that fill with rain water and are left standing. Referred to as "ponds". This has caused an increase in critters and bugs in the area. I would like this request to remain anonymous please...

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

9/8/2018

Hi, I'd like to report a sewer problem. There is a steady stream of water flowing out of a manhole. It leaks across the sidewalk and then onto Rogers where it flows into the storm sewer drain. It's on the northeast corner at the intersection of South Rogers and Coolidge. I just wanted to alert the utilities department about the issue. Thanks.

Case Date:

6/24/2019

The small storm water drain at the bottom of the hill on the Southwest corner of Coolidge and Bryan often gets clogged and our home at 2317 S. Bryan St. ends up collecting the water and trying to manage it in our driveway, which ends up in flooding in our driveway, our garage, on our back deck, and in the basement.

Case Date:

6/19/2019

A water main was repaired in Broadview neighborhood the other day. Now the tap water is grey and gross.

Case Date:

1/14/2018

abandon residence entered by homeless, no electricity, water, heat graffiti on exterior of building. unable to find current owner via Monroe county GIS to request clean up and to secure building doors and windows broken into i am sure that soon it will become a health issue it already is a eye sore to to the area, now that it has been tagged by graffiti it is a open invitation to vandals to spread throughout the area i would like to request that the owners be required to clean up the area

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

8/24/2022

three dogs are left in the front yard tied up to a fence and tree for extended periods of time. You can see the brown dirt they run back and forth in all day. I'm not sure why they neglect their pets. I am also not sure why they need to tie their pets in the front yard 5 feet from the street. The dogs do not have access to shelter, water, or food. They bark at every passing person walking by.