Case Date:

8/12/2021

Broken water or sewage line

Case Date:

8/13/2021

I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!

Case Date:

8/14/2021

Majority of streets and drain culverts in Park Ridge East addition need repair/repaved. There are areas on Saratoga which are really bad. Stretch of road in front of my house consistently fills up with road debris and water. Really hoping the streets in the addition could be repaved rather than filling potholes that end up re-occurrng due to poor drainage.

Case Date:

8/20/2021

Street needs repaved. Filed u-report 8/14/21 reporting same problem which was closed 8/19/21 indicating hot patch crew sent to area. Street in front of my property on west side of street and extending down to Saratoga Drive remains with areas of broken down and damaged pavement that was not hot patched. The patching is a temporary fix that does not last due to the poor drainage. The drain culvert in front of my house is filled with road debris, sand and dirt. After any significant rain, this collects water which does not drain as the culverts need repaired to allow for better drainage to the road drain near Saratoga Drive. The road slopes to the west which compounds the problem. Was told last year the issue with the water collecting in front of my house in the culvert was due to asphalt that was placed at the end of my driveway blocking the flow of the water. My driveway was replaced in March with nothing blocking the culvert now, and it continues to be an issue. I noticed the badly damaged road and culvert on Saratoga Drive was repaired thankfully. Would like to see the same kind of repair done along this area of Park Ridge Rd , however, the majority of the roads and culverts in the addition need attention.

Case Date:

8/25/2021

Please remove the invasive species--Tree of Heaven---near the water uplift station near the street on the west side of the property. It is growing very fast and spreading. Thank you.

Case Date:

8/31/2021

City events in the summer are hot, the pavement is even hotter. Tons of folks had pets out at the pride event weekend, for example, and they were walking them on pavement in 93 degree weather which makes the pavement over 130°F. Very few of these pets had booties on to walk around and there was little to no water present. Why is animal control not presenting this information about pet safety and temperatures when it is animal abuse to burn a pet’s feet? Please decide to be present and post this information in common spaces for folks to see and increase reminders about pet safety.

Case Date:

9/1/2021

We have noticed in the past week that there is an issue with the drinking water… we even changed our fridge filter because we thought it might be the issue. We don’t notice right from the tap, but when left for a long period of time or overnight, the water is undrinkable, tastes bitter and tastes and smells strongly like chlorine or a chlorine compound is in the water. We can’t find information anywhere about what has changed. We are considering getting bottled until then for consumption.

Case Date:

9/3/2021

My water is off and the 2 bills make no sense. I’m disabled and need my service restored

Case Date:

9/6/2021

Appears to be a water main pipe break near 7th & Waldron

Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.