Case Date:

9/25/2018

I am writing to report water leaking lead to flooding, mold and mushroom in the Unit 131, 1150 S. Clarizz Blvd., the Monroe. We had water flooding in living room, bathroom, and kitchen since we moved in around 17 August. We reported it. The maintenance came a few time to dry the floor in the first two weeks. The third week, mold and mushroom grew out in the bathroom, living room and kitchen. During that time, HAND happened to inspect the Monroe. The Monroe painted all the molded places and changed the broken air-condiner. But after passing HAND's inspection, they didnot try to fix the root cause of the water leaking and mold. Now, new mold is coming out in my bedroom. So, we believe they only used paint to cover the mold come out. But didnot treat the mold in the war and under the floor. Last time, they treated the mold with big fan which blew the contaminated air from air-conditioner room into the living room and our bed rooms. I got burning nose and lung. I was diagnosed with Rhinitis. Doctor said it is bad for the lung if I am continue to expose to that environment. I have been complaining about the bad ventilation and mold in my room which cause me difficulties of breath and coughing to the Monroe. But they have been very irresponsible. Also there were mold in the air-condioner room and ventilation system. The air blow out from the vent blacked my walls too.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/6/2018

The cover of the water meter at 1214 E 1st St is leaking water. I remember that this happened during one of the past winters. I don't know if anyone is living there right now. This is not my address but a neighbor's. I pass it when walking my dog. Joan Hershey jhershey@gmail.com

Case Date:

10/9/2018

Habitat for Humanity of Monroe County is working at the SE corner of 17th and Fee on the IU campus. The attached picture shows a water outlet cover that is broken.

Case Date:

10/11/2018

Greetings- Please direct this to Angie Grubb-Flick's attention. On Indiana Ave just north of Kirkwood in the east side lane there appear to be two missing water valve lids. We are having a road foot race (city permit obtained) on Saturday morning Oct 27, 2018 and need these lids replaced or filled for safety.

Case Date:

10/15/2018

I have attempted to pay my water bill online two separate times now and the system will not approve my purchase. I have tried completing the payment on two separate occasions (10/08/18 and 10/15/18) and I have tried with different credit cards. I still haven't been able to complete the payment. My account number is 30500-028

Case Date:

10/23/2018

I got my utility bill for this month that states that I did not pay the utility amount for the previous month. I have a credit card statement saying that I did. I called a couple weeks ago and they said if I emailed in proof of the statement, then the amount would be fixed. I emailed it in and it still has not been fixed. I would really like this resolved before my water bill is due on the 25th of this month. Thank you!

Case Date:

11/1/2018

The sidewalks on the west side of rogers just south of Bloomington Iron & Metal (about 9th street) flood when it rains. A stream flows out of BIM at the south side of their driveway, across the driveway cut for the gym, and then across both driveway cuts for the big one world parking lot. When it is raining hard, there is no way to traverse the gym driveway without standing in 3+ inches of water. Did you know BIM is a superfund site?

Case Date:

12/14/2018

Sorry if this is a repeat, I'm having a devil of a time with the website. This is a follow up to ticket #166390, in which Phil Peden indicated he wanted to see it when it rains. This is a view to the west from the sidewalk on the west side of Rogers St at about 9th street, between Bloomington Iron Metal (right of photo) and 501 N Rogers. The two problematic tributaries are labelled in the photo. They meet just to the left of the photo, which is exactly where the sidewalk crosses the 501 N Rogers driveway, and they flow south from there. Tributary A runs eastward along the north side of the pavement there, and then fans out where the pavement seam starts, and poses the larger problem because it is too wide to step over. Tributary B handles a large volume of water, but in light rain you can hop over it onto a manhole cover (marked "communications") that is just to the right of the photo. If a trench was dug in the dirt along the north side of the asphalt, extending all the way from the fence to the sidewalk, then A and B could probably be forced to join directly at the photographer's feet. Then it is just a matter of digging a trench under the sidewalk to the existing (and dry) rain gutter just behind the photographer. Thank you!!!!