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City of Bloomington, Indiana

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closed #162488

Water Utility Problems

Case Date:
1/23/2018

Weak water pressure at 4600 S Old St Rd 37 Bloomington IN 47401

closed #162909

Excessive Growth

Case Date:
2/2/2018

I live at 812 W 2nd St. My next door neighbor lives at 820 W. 2nd St. Her back yard is overgrown and has containers that fill with water. In warm weather these containers breed mosquitos. I can't even go outside in the summer because the mosquitos are so bad. Also, she won't cut her grass along 2nd St. She says it is flowers, but it is weeds. I have seen rats in there. Also it is a traffic hazard because cars turning on to 2nd St. from Euclid St. can't see oncoming traffic. I am also sending a copy of this email to the State Board of Health in Indianapolis.

closed #162977

Water Utility Billing Problems

Case Date:
2/7/2018

yes I received a note on my door that I had used 25,000 gallons of water and I need to contact the utilities and so I did and they said the meter showed that and I should contact a plumber so I did paid a plumber to come out and he spent four hours at my house and he found no leaks but to be safe he put new flaps and supplies in out toilets and now not only am I out the money for a plumber but also they want me to pay these high water bills I am on a fixed income and there is no way I can do this so what can we do about this

closed #162978

Water Utility Problems

Case Date:
2/7/2018

We are using a lot more water than we should. Would like meter/lines checked for leaks, etc.

closed #163176

Water Utility Problems

Case Date:
2/15/2018

Water Hydrant LEAK

closed #163251

Water Utility Billing Problems

Case Date:
2/21/2018

We received an extremely high water bill this past month. I was on the phone with someone from the Utilities department and they explained to me that out meter was running high from 2/1 and then by 2/18 it was back to normal. During that time we received no notification that we had our water was running high and we even had a plumber come out but it was a day after our meter went back down. I want to know if our meter can be re-read to make sure it is running accurately and to get our bill readjusted because I will not pay a $800 water bill.

closed #163252

Water Utility Problems

Case Date:
2/21/2018

Note on the door saying water usage was up from 2 gallons to 20 gallons

closed #163260

Drainage or Runoff

Case Date:
2/22/2018

Large pool of water at 908 S. Larkspur Lane, Bloomington. There is no drainage. (I could not choose location on your map because every time I try to zoom in it zooms all the way out to whole globe view. Also, I couldn't upload photo because you don't allow uploaded from phone gallery. Only option it gave me was upload from Box app and that wouldn't work. Y'alls website sucks)

closed #163334

Website & Web Services Feedback

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

closed #163364

Drainage or Runoff

Case Date:
3/1/2018

Water appears failing to drain at ne corner of n Sheffield Dr and e Morningside Dr intersection. Curb too low? Dunno.