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City of Bloomington, Indiana

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closed #165342

Water Utility Problems

Case Date:
7/31/2018

my address 515 1/2 W Howe st. Bloomington 47403. I have recently noticed decreased water pressure at least half or more at all hours of the day. I have no leaks in my home and am unsure which meter is mine but it does not appear to be spinning. I am unsure of who to contact the city or my landlord. It appears to be a leak before the meter as far as I can tell. Email is best contact thanks, - Nick Westover.

closed #165344

Potholes, Other Street Repair

Case Date:
7/31/2018

The Street Department has enough things to do but we would like to add something to their list. The pavement along the curb in front of our house is breaking up in good sized chunks. There are a several spots that have broken through to the dirt below. One hole is probably eight or nine inches deep and filled with muddy water. We live at 3111 East Tapps Turn. Our street is an extension west of Olcott Avenue in Hyde Park. Thanks for your help. Steve Ulrey

closed #165349

Potholes, Other Street Repair

800 N Washington ST

Case Date:
8/1/2018

Last year, the section of the sidewalk at Washington and Cottage Grove was replaced, but the workers left a trench in the road that collects water and breeds mosquitos. I couldn't help but notice when similar work was done this summer on 10th street and a layer of pavement was laid alongside the sidewalk to fill the trench there. Probably just an oversight but it'd be nice to get this job completed.

closed #165372

Parks & Playgrounds

1698 W Dove DR

Case Date:
8/4/2018

Dog water fountain water pressure is too low, and the base of the water fountain leaks. This is a along the clear Creek trail between Rockport and that Rd.

closed #165456

Water Utility Billing Problems

Case Date:
8/11/2018

Hi - I received a troubling bill from CBU back in January, and despite a few phone messages and emails to utilities.ar@bloomington.in.gov, I never received a response. In the mean-time, CBU apparently discovered an error in billing as my water usage went from an average of 4-5 in 2017 to 15 in January 2018, 8 in February 2018, and back to 4 in April - June. Alas, my most recent bill shows another spike to 7, despite no change in our home usage. Is there perhaps something going awry in our meter reading? I would appreciated an explanation for these sometimes wild fluctuations... Please have a look at my bill, CBU account 845-003 and provide some clarity. Response via email works best for me. Colleen McKenna, cmmckenn@outlook.com 3708 E Morningside Drive. If this method of contact is also not the proper avenue to get a response, could you let me know HOW to successfully contact CBU regarding this or any other issue? Thank you.

closed #165492

Potholes, Other Street Repair

1422 E Elliston DR

Case Date:
8/14/2018

Greetings, I spoke briefly with a street maintenance crew as they were working in front of my home - and thought I'd share the conversation here. Over the past few years, the gutter from in front of our home (1504 E Elliston) on down to Fenway Pl has deteriorated significantly to the point that our driveway & yard are sinking as well. I'm no longer able to get my cars out of my driveway without scraping the bottom. When we get major rainstorms, I've noticed that the water runs directly into the ground from the gaps in the gutters & road, which I'd imagine contributes to the gutters & road sinking. I appreciate that they were out there patching the holes, but the patching really is very temporary from my observation. I was wondering if the city would have any plans to shore up the foundation, perhaps rebuild the gutters in a way that my driveway/yard won't continue to sink. Your consideration would be greatly appreciated - thank you!

closed #165511

Parking Permits

Case Date:
8/15/2018

I'm an IU senior who lives on 217 S Lincoln in town. My apartment doesn't have parking for all of its tenants this year, all nearby garage lots are full, and monthly parking lots are being rented out by the local churches and businesses. I have tried for weeks to find a parking spot even remotely close to my apartment and hoped that The City would be able to issue me a Zone 9 permit since that is the closest zone to my apartment (within blocks). Today I was turned away and told "you either live in the zone or you don't, so there are no other options." I am incredibly appalled that The City has no means to help and is not willing to accept the money of a county citizen who is in a desperate situation to find parking. The City doesn't have to care about my specific situation or plight, but it should care about the well-being and security of the masses. I know I am not the only person in my neighborhood who is having such an issue. Parking should be an essential living item--like food, water, and shelter. Adequate and nearby parking is quite often a NECESSITY in order for people to get to work, to keep their jobs, to earn an income, to visit their families, to maintain a routine. It is senseless, unorganized, and uncivil for The City to claim to put such an emphasis on city parking yet not provide a zone for all areas of town NOR allow a resident to receive a permit for the closest zone to their residence. Come on, Bloomington, who are you helping if you're not out to help everyone?

closed #165548

Potholes, Other Street Repair

4418 E Stephens DR

Case Date:
8/17/2018

After all the utilities repair that's been going on in our neighborhood, our streets were completely ripped up. The city has since started patching the roads, but they've done a pretty slapdash job of it. The new paving is very uneven and there are gaps and places where it's easy to lose your footing. I've already tripped at least once in the last few days when I've been out walking my dog. I'm a young, able-bodied person so I'm sure you can see how it could pose a risk to the other residents in the neighborhood who might be older or less steady on their feet. I hope this patching effort is a temporary fix and not the final product, because that would be unacceptable. I would love to hear back about this issue and whether or not this is a temporary fix. I hope the roads in our neighborhood can be completely repaved when this water utilities project is fully completed.

closed #165603

Potholes, Other Street Repair

7650 Indiana 37

Case Date:
8/21/2018

There are many potholes along Old State road 37 that need to be addressed before winter gets here. We really feel that the road should be paved. The road it horrible after you go past Dunn street. Also on N. Fish road there are several spots that need to be taken care of with fill from water build -up. As well as spot holes. Thank you in advance for your help. Have a great day.

closed #165621

Water Quality

105 E Sunny Slopes DR

Case Date:
8/22/2018

Water coming out of the tap sometimes "brownish." On and off during the last couple of months. When it happens we don't drink it, but it has ruined a white sweater in the washing machine. What should we do?