Case Date:

10/14/2019

I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?

Case Date:

6/9/2020

The water meter for my house is in an awkward position and my plumber said to contact the utilities to have it set right. He recently had to shut off the water at the street to make a repair in my house.

Case Date:

6/10/2020

I live in an apartment at this address. The power just flickered on and off. I can flush my toilet, but do not have running water.

Case Date:

7/13/2020

Water in house is not turning on

Case Date:

7/18/2020

There is often a fairly substantial amount of water flowing down the street on Wilson St (between Palmer St and Grant St). I'm not sure where it comes from, but it seems out of place.

Case Date:

3/11/2021

It looks like the photo I'm trying to send may not be working.. but anyway.. In front of 1309 South Lincoln is a gutter that is NOT accepting water..the issue is NOT a plugged gutter at the street level because I have cleaned it out myself.. THis has been going on for YEARS and I've reported it twice..The city looked into it and said that there is no blockage,, but since the water backs up at Every rain, the something is obviously wrong..If you can't get a full street view from the photo I've sent with this message let me know where I can send an email with a photo attachment..Thanks.. Lee (I live at 1314 South Lincoln..)

Case Date:

3/29/2021

Thank you Kathleen for updating ticket 175079. This is a follow-up to your update. I do desire to remain anonymous on ureport system. These storm sewers have long been functionally abandoned and really do not act as "ditches" anymore. In fact some of them seem to not have an inlet. It was not so much that that I though they should be "clean out" but more like the sharp metal hazard should be addressed. The exposed tops of at least three culverts have rusted through creating what I consider "sharp rusty hazards". Replacing those culverts (or repairing the rusty sections) is what I was thinking. Or maybe rotating them 180 degrees so the rusty part is down? My concern with the cleanout solution is the neighbors might not like the excavation unless the hazards are removed. I do not think anyone is complaining about the fact the culverts might not be doing much to handle water run off. Again I just walk my dog along Dodds and that is when I spotted the harzards. I do not live at these residences. Thank you again for the consideration.

Case Date:

6/5/2021

The baby pool at Bryan park is significantly colder than the main pool. Babies need warmer water, not colder, especially now that they can’t take a break by going down the slides on their parent’s lap anymore.

Case Date:

6/25/2021

No running water for residences on Park Avenue between Grimes and Hillside.

Case Date:

7/8/2021

The low area of this block (1100 South between Washington and Lincoln) is in the old alley and is first flooded by the overflowing ditch along Davis Street and then water continues to flow up from damage pipe clean outs even when water in the ditch has lowered. The water peaked at about 1 foot higher than shown in the attached picture. There is a storm sewer manhole behind this garage, but no inlets are nearby. Is sanitary sewer infiltration to blame for this? Would fixing the clean outs lead to backups inside homes?