Case Date:

12/26/2023

111 N Dunn Street, West Wall water seepage into basement: Please assess, does this have chlorine, is it City water?

Case Date:

12/18/2023

No water since around 2 a.m.

Case Date:

12/15/2023

They had a water line or sewer line emergency at 719 W 7th and contractors tore up a lot of sidewalk on the South Side of W 7th Street in front of the house. Who is responsible for repair or sidewalk? This happened Thursday night and continued all day Friday 12/15. Contractor was Snedegar Construction.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

12/8/2023

On the corner of Cabot Ct. and Sheffield there is some type of water seeping into the road from the corner of the street near a stop sign. Seems like a broken water line.

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.