Case Date:

8/28/2023

Follow-up on Report #185258 – Assistance needed, please forward to Ms. Elizabeth Carter. Dear Ms. Carter, Thank you for your prompt response to case #185258. We seek your continued guidance regarding the issue outlined in the initial message. The eroded drainage-way section lies outside our rental property's limits. After discussions with all relevant property owners (1912 E Wexley Rd, 1920 E Wexley Rd and 3020 Stratford Dr), we've concluded that this affected section of the drainage-way, causing flooding, might not be on our properties. This is reinforced by utility bollards adjacent to the eroded zone, demarcated by an extra fence. Suspicions arise from recently installed storm drain pipes on E Wexley, which appear to now funnel excessive water into this drainage-way, exacerbating erosion on both sides and ultimately flooding our properties. We kindly request the City of Bloomington's experts to determine ownership of the eroded section accurately and provide expert advice, ideally from an engineer, on addressing the heightened drainage flow, which is beyond our control. My apologies for the earlier property manager's email address error. The correct contact details are as follows: Ms. Janet Jin (812-325-9093, cjcornerstone.mgt@gmail.com). Your assistance in this pressing matter is greatly appreciated. Kind regards, Gergo Szanda

Case Date:

8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda

Case Date:

8/26/2023

The issue with this ongoing construction site continues. The workers on-site drove over the silt fence that was supposed to stop concrete run off and they have made no attempts to fix it. Every single time it rains, there is a build up of run off on the sidewalk that prevents water from draining properly and is contaminating the water systems with who knows what. The property has not ever disposed of it properly either (they literally just shovel it onto a tree stump instead of renting a proper disposal receptacle).

Case Date:

8/18/2023

My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

8/8/2023

Two cats are located at 613 E 2nd St and are currently being neglected. The owner refuses to clean up the litter boxes and only does so once a week. Both cats are suspected to have UTIs and one cat has been throwing up her food for months with no vet appointment booked. The owner, Lilian Ross is renting the apartment and does not feed them in a timely manner nor does she provide them with water. Please investigate this issue as both of these cats do not deserve to live in such squalid conditions.

Case Date:

7/31/2023

Management of Southcrest estates is deliberately adding antifreeze to containers of water in the trailer park with the intent of murdering the local cats and dogs that reside there regardless if they are chipped or collared. Please look into this issue as soon as possible, a neighborhood cat has already died and was found with antifreeze dripping out of its mouth and it was disposed of by management subsequently by being thrown into a dumpster. This is a hazard and risk to all humans and animals exposed to these toxic chemicals. Especially small children that may hold or interact with affected animals.

Case Date:

7/25/2023

Cbu water manhole cover is off/open in front of this address

Case Date:

7/24/2023

The Bryan Park pool is looking a little rough. Both of the larger water slides have graffiti on the inside that you see when you go down them. There are two mushroom-like water features in the Limestone Lagoon: one doesn't spray water anymore and the other is missing its top. The women's locker room has peeling paint and felt damp and grubby. This pool is arguably the best in town, but it is sorely in need of a refresh.