Case Date:

12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

Case Date:

12/12/2023

Near the southwest corner of Washington and Kirkwood, there's water running out of a "Water" cover.

Case Date:

11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

Case Date:

10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

Case Date:

10/6/2023

Hole opened up on street. May be related to water main replacement

Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

9/15/2023

My water usage seems higher than normal. Is there a way to check if I have a leak or issue with my meter?

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

6/8/2023

Dear Bloomington Utilities, I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident at 3220 E John Hinkle Pl, Apt D, Bloomington, IN, 47408. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number,+1 (812) 360-0848(as I am outside Bloomington). Thank you for your prompt attention to this matter. Yours sincerely, Kumar Vinayak