Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.
Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use. Also, expressed that increase in irrigation water charges is excessive.
Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.
Mr. Yost stated that he requested that water be turned off in October 2001; however, he received and paid bills for next five months. He is requesting that he be refunded the amount of these payments ($59.20).
Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.
Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.
Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.
MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.
Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.
We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks