Case Date:

3/27/2024

I saw my original complaint didn't go through. 930 South ransom has black smelly water discharging into the ditch.

Case Date:

3/25/2024

Near #3822 on south side of street. Pothole and missing asphalt. Hole getting larger due to water pooling after rain

Case Date:

3/21/2024

Can the south side of Fields Drive/South Fenbrook Lane be cleared of the natural debris in the road’s gutter? This debris continues in the road gutter all the way eastward to South Smith Road. This area was bush-hogged by the City earlier this month, leaving leaves, twigs, dirt and cut branches in the gutter. During a recent heavy rain this caused drainage problems as water runoff toward the storm sewer drain was blocked. Thank you.

Case Date:

3/6/2024

The neighborhood has insufficient street drainage for runoff, and this has threatened to flood my home again after yesterday’s rain. It already flooded with extensive damage in 2021, simply because the developers have inadequately accounted for the necessary drainage. I have documented the issue with the ONE drain on the downward slope of the street, where the water pools, meeting my front door, and even moving four parked cars. I would appreciate the benefit of your expertise regarding this matter as soon as is feasible for you. I have also contacted my homeowner’s association for assistance. Thank you!

Case Date:

3/5/2024

There appears to be a broken water main because water has been rising to the surface on my property the past 5 days. My front north sidewalk (photo attached), east sidewalk, and south concrete garage floor have been soaked for the past 5 days. My basement is dry and no pipes are leaking in my house. I live next to the lane that has a main water pipe underground. Please check this out as soon as possible. Thank you, Elida C. Behar March 5, 2024

Case Date:

2/14/2024

There are on average 6-7 cars parked in the grass and drive. There are piles of trash surrounding the trashcans in the front. They've made a DIY fence made of baby gates, random fences and items they've found. From what I understand they do not rent, but are possibly past an eviction notice. It's possible there is no running water so where are all these people going to the bathroom or water? There are dogs on the property. How are they getting water? The building is falling apart. The city needs to step in and help the owner with this situation. There have been multiple reports on this property, animal control has been at the property regularly.

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

2/1/2024

Water running out of ground for a week.

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

1/22/2024

Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.