Case Date:

12/8/1998

LOW WATER PRESSURE

Case Date:

12/18/1998

DIRTY WATER

Case Date:

12/26/1998

BUSTED PIPES, NEED WATER SHUT OFF, AWARE OF SERVICE CHARGE FOR AFTER HOURS CALLS

Case Date:

1/17/1999

WATER LEAK

Case Date:

1/28/1999

WATER COMING UP OUT OF GROUND.

Case Date:

1/29/1999

WANTS WATER TURN ON AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

2/16/1999

Ms. Torres stated that in one of her bathrooms the water from the faucet came out brown and then cleared up. She has a new baby and wants her water tested to be sure it is safe for the baby to drink.

Case Date:

5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

Case Date:

7/28/1999

HIT WATER SERVICE LINE AND IT IS LEAKING

Case Date:

7/29/1999

Ms. Ooley called and said her water and ice cubes had a bad taste since this a.m. - tasting tangy and burning her lips. She tried getting water straight out of the faucet and getting different ice cubes, but the taste remains.