Case Date:

9/7/2021

I am on a remote SATT location and sometimes your system locks up. Located on West Fry Road at the big bend

Case Date:

4/17/2023

Signs downtown ask people to go to the city’s website for alternatives to giving money to panhandlers. But several of the links are inoperative. Not really helpful to people looking for options. Thank you

Case Date:

12/26/2021

I tried submitting a few tickets from my iPhone. I got as far as submitting the request and the resulting page said "processing your request" but never gave me a message like when I submit a request from my computer like "your request has been processed" and a ticket number to reference.

Case Date:

10/19/2022

Does Eli McCormick still work for the City? It seems like if a uReport gets routed to Eli McCormick, it is lost. I had an issue previously with the City not updating its directory after an employee quit and Ureports were being assigned to that person and no one seemed to realize it. Case #181740 has not been touched in 14 days after being assigned to Eli. Case #181758 is at 9 days. Case #181718 is at 13 days. Case #181222 is approaching 2 months. Just checking in. . . There is a problem with a lot of trash around a bus stop and someone living in the bus stop basically, and nothing has been done about it for 2+ weeks now. Maybe Eli is working towards a resolution, or maybe Eli is no longer in town! Who knows. Thanks for checking.

Case Date:

11/29/2022

Hello - This year I have twice alerted the City to issues with individuals who were still actively receiving uReport cases in the uReport system and listed on the City directory as employees despite having terminated their employment with the City. I would suggest the City look into how it deals with former employee accounts and emails in City systems as it is wild to be that the City does not seem to have controls in place for it. See Case # 181859 and Case # 180664 for the two examples of the City allowing uReports to go sit in inboxes of ex-employees and go unresolved for the concerned citizens of Bloomington reporting issues to the City government. Time to audit the systems and clean this up! Good luck.

Case Date:

1/9/2024

Test. MB

Case Date:

5/10/2023

AEG workers accidentially spilled several gallons of hydraulic fluid on our lawn today. We need someone to assess the possible damage to our propoerty as well as any environmental impacts.

Case Date:

10/30/2021

Why do ureport complaints sometimes disappear? For example, 178022 and 178023 were put in yesterday but they are now unviewable. How can the public know what their statuses are? It cannot be due to content of the reports because a simple search in ureport for "occupancy" yields other reports, albeit the most recent is 7 years old now.

Case Date:

4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.

Case Date:

3/23/2022

The amount issued for parking tickets is absolutely ridiculous and while waiting for my pay check to come in in order to pay it, it doubled in less than a month.