Ms Ochoa left a voice message. She is trying to figure out how she can make the front of her house look better. She is the only person with an asphalt gully; all the others have pipes. She would like to make hers nicer by putting in a pipe but doesn't know if that will be allowed or how it would be done.
Christine emailed the following: I am writing to ask if you could give me an update on what is being done about the storm water management around my property. Spring is coming soon and we inevitably get hit with a lot of rain and runoff.
Customer asked that a supervisor call him. He had some questions in regard to some sewer lines.
Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.
There are a lot of kids in the area that are playing in the street, but there are no signs indicating that they are out there. He said that there are many issues with people speeding down the road and his children have had close calls with vehicles. They are asking for kid or speed warning signs to be placed on this street to mitigate the traffic.
He left a voice message indicating he has a problem with his neighbor that involves a drainage ditch between properties.
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
Customer wanted to know how much of the sewer lateral is his responsibility to maintain.
Mr Foster left a voice message yesterday. He said it has to do with a manifestation of water in his basement/crawl space. It is not coming in from the walls and it comes and goes. He had his water lines changed thinking that was the problem but still occurs. The area becomes muddy and now there's some mold as well. He wants advice on what he can do.
Mr Pollock called with a question about storm drainage on his property and erosion.