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City of Bloomington, Indiana

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closed #164448

Bus Services (Bloomington Transit)

1658-1732 West 17th Street

Case Date:
5/17/2018

Residents at Chandler Glen are concerned about the bus stop at 17th St. In order to reach the bus stop, they must cross a busy road that has poor visibility due to hills on either side. This is particularly difficult for the elderly or people with disabilities. Are there options for improving this bus stop? Thanks for your consideration.

closed #165772

Bus Services (Bloomington Transit)

413 South Woodscrest Drive

Case Date:
9/1/2018

Bus 555, on route 3E, almost ran into me at approximately 5:15 p.m. on Saturday, September 1, 2018. I was at the stop sign, leaving the parking lot as referenced above on the map. The bus took the left turn at an angle and did not stop. I put my car in reverse and the bus just missed my car by inches. My entire family was in the car with me. I have not seen bus driving this bad in quite some time. They need to be careful and take it slow. If they cannot make the turn, then let the other person turn so they have a wider angle. I'm not sure why a bus would be in a parking lot anyways--it's a poor place to put a bus stop if there is one. There's too much congestion in that parking lot especially.

closed #165823

Other

Case Date:
9/5/2018

City bus is AGAIN zipping through Park ridge east this evening. Is a residential neighborhhood not a place to make up lost time. Around 7 pm

closed #165988

Other

150 North Pete Ellis Drive

Case Date:
9/20/2018

Bus stop shelter at N Pete Ellis Dr & E Longview Ave still needs a glass panel. This has been missing for the past 3 years. Please encourage people to take the bus. tx

closed #166084

Bus Services (Bloomington Transit)

104 South Pete Ellis Drive

Case Date:
10/1/2018

As of 6 pm this evening, there were 4 Lime Scooters illegally parked in the bus shelter near Pete Ellis and Longview. (Photo attached). I first noticed the scooters there about 8:30 AM this morning. Lime employees freelance "chargers" who sign up up through their app to charge the scooters overnight at home and then place them in the morning. These scooters were likely placed by a new and under-trained charger. I reported the issue to Lime through their support system about 9 am and received a form response just a few minutes later that someone was being dispatched to retrieve the scooters. However, Lime did not keep their word and by the end of the work day, the scooters are still there. This evening I see one had had been knocked over--- probably by someone just trying to use the bus shelter as intended. I recommend impounding these scooters. Lime should know better than to allow their team to place the scooters in bus shelters and should at least keep their word to address issues like this probably when they arise! I'm on the Bicycle Pedestrian Safety Commission and we will be discussing new scooters as a topic at our meeting next Monday.

closed #166587

Other

501 N Morton ST

Case Date:
11/19/2018

The downtown bus station has been deliberately gating off and not allowing the public to use the restrooms on and off for some time without a sign, notice anything sometimes for hours or a whole day this is illegal!

closed #167310

City Performance

501 N Morton ST

Case Date:
2/5/2019

Can the bus slow down a bit on Morningside Drive please? Scared a kid will get hit. I appreciate the speedy service and option in the neighborhood, but also value our pets and kids not expecting a big bus to zip by. Thank you!

closed #167350

Other

501 N Morton ST

Case Date:
2/7/2019

Bloomington Transit bus driver Randy is harassing me by driving his bus right at me too fast, and making ridiculous complaints when I get on the bus - all in retaliation for legitimate complaints I've had to file about him.

closed #167351

Other

221 N Rogers ST

Case Date:
2/7/2019

Part 2 of my complaint (I thought I'd have more room to give details.) (1) Bloomington Transit bus driver Randy turned the corner into the Transit Center so fast I fell from the side seat to the floor and my bags fell from the seat too. I landed on my feet. Randy didn't say anything. When I was exiting, I said, "I fell - I could have gotten hurt!" and HE SAID NOTHING. Not an apology - NOTHING. He obviously didn't care. This happened months ago and was reported to Eli McCormick, Customer Service Manager, when it happened. (2) Since then Randy has made ridiculous complaints to me when I get on the bus - all these have been reported to Eli M and I've asked him to preserve the videos from those incidents. (3) Randy is getting more and more dangerous, and now swerves right at me in front of the main library on Kirkwood when he sees me there. He drives too fast and heads RIGHT AT ME! No other driver in town is doing this, nor has done this, in the 3 1/2 years I've lived here. I've seen him stop in the street and not even swerve right into the stopping lane when he doesn't see me and other passengers are waiting there. On January 31st, he drove at me fast and Eli said, "We've reviewed that video... you were on the curb, and we don't feel that's a problem." Eli said another manager analyzed him before that, and said he was going 18 miles an hour on approach. Other drivers have told me 10-15 mph is reasonable. On February 5 he aimed right for me and when I didn't move he wailed on the horn. When I got on, he said, "You're not supposed to stand in the street!" I said, "I wasn't in the street - I was in the parking lane - and YOU'RE not supposed to aim for people who are STANDING STILL!" I've told Eli to preserve this video and I have to request it at the City Legal Department. I filed Police Report #B1905058 with Officer Crider, Badge #1369 that night. Randy is dangerous, vindictive, childish, and a LIABILITY for Bloomington Transit and this city! I don't see why Eli M and that company don't understand that.

closed #167362

Other

Earth

Case Date:
2/8/2019

Part 3 of my complaint. Last night Officer Skelton would not show up as requested to observe Randy's driving, suggesting that I video it and give a copy to the managers of the bus company. I explained they already know and are making excuses. He still didn't show. I Ieft a message for Ofcr Crider to call me. He was on a run but NEVER called me back. HELP.