Case Date:

4/20/2024

Overgrown front yard with junked cars leaking oil in driveway

Case Date:

4/9/2024

broken sidewalk 1430 E 3rd street

Case Date:

4/11/2023

1. one-way sign on SW corner is obstructed by pole-saw someone turn right off Atwater yesterday. 2. Can walk symbol flash across Atwater (south side) regardless of if someone hits the button? It's same pedestrians as Indiana/3rd intersection, and that one always shows "walk." Feels safer if they had the same behavior! Thanks :)

Case Date:

1/30/2023

It seems like raw sewage as well as toilet paper is coming out of this clean out for 414 s Lincoln street rental property. This seems like the second one of these situations in this Lincoln and University location.

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

10/26/2022

What is the value of creating uReport incidents for scooters? I recently created Case #181916 and got three emails, the first to tell me the case was created and I should contact Bird directly. The second, to tell me that the case is closed and a third saying that Anonymous assigned this case to Anonymous and providing a link to the case. I also created 181882 over the weekend. Nothing has changed when I follow the link for the case. I have contacted Bird directly before but typically they then tell me that the case is resolved and I have to explain that the case was closed the instant I created and I was referred to them. And then we go round and round and nothing happens. Can we just an scooters?

Case Date:

10/22/2022

I'm not sure uReport is working correctly. I've reported a few Bird scooters blocking sidewalks and the process seems to hang at the 4th step, saying that the request is being processing. I did create one earlier today and it progressed to the point where it showed my the ticket that was created. The next one I created did not and appeared to hang at step 4 again.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!